Industries Served
HealthcareFinanceEducationRetailManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Desert IT Solutions is a managed service provider based in San Jose, California, dedicated to delivering comprehensive IT support and solutions to local businesses. They specialize in a range of services including network management, cybersecurity, and cloud solutions, ensuring that their clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, Desert IT Solutions serves various industries, providing tailored support that enhances operational efficiency and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Desert IT Solutions. Reviews often mention the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Desert IT Solutions serves the San Jose area, including nearby cities such as Santa Clara, Milpitas, and Campbell. The company is conveniently located near major freeways like US-101 and I-280, close to landmarks such as the San Jose Convention Center and the Tech Museum of Innovation.
Pricing Model
The pricing model for Desert IT Solutions typically operates on a flat monthly basis with tiered options, allowing businesses to choose a plan that best fits their needs. This structure can include per user or per device pricing depending on the services selected.
FAQ
What services does Desert IT Solutions – Managed IT Services and IT Support Company in San Jose provide in San Jose, California, and which industries do you specialize in locally?▶
Desert IT Solutions offers a variety of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Desert IT Solutions – Managed IT Services and IT Support Company in San Jose average response time for tickets in San Jose, California, and do you offer after-hours support?▶
Desert IT Solutions typically has a fast response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure continuous service.
Does Desert IT Solutions – Managed IT Services and IT Support Company in San Jose handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Desert IT Solutions is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Desert IT Solutions – Managed IT Services and IT Support Company in San Jose look like for a new client, and how long does it take?▶
Onboarding with Desert IT Solutions involves an initial assessment, followed by the implementation of tailored IT solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Desert IT Solutions – Managed IT Services and IT Support Company in San Jose support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Desert IT Solutions supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Desert IT Solutions – Managed IT Services and IT Support Company in San Jose and is it per user, per device, or a flat monthly plan?▶
Pricing at Desert IT Solutions is generally structured as a flat monthly plan with options for per user or per device pricing, allowing flexibility based on client requirements.
Customer Reviews
Everything felt smooth and effortless. It was all right.