Industries Served
HealthcareFinanceTechnologyRetailEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Caspian IT Group is a managed service provider based in San Jose, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and technology. With a focus on reliability and customer support, Caspian IT Group aims to empower businesses by providing tailored IT strategies and solutions.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity
- data backups
Review Summary
Clients frequently highlight Caspian IT Group's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Caspian IT Group serves the San Jose area and nearby cities such as Santa Clara, Milpitas, and Campbell. They are conveniently located near Highway 101 and Interstate 280, close to landmarks like the San Jose International Airport and the SAP Center.
Pricing Model
Caspian IT Group typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Caspian IT Group provide in San Jose, California, and which industries do you specialize in locally?▶
Caspian IT Group provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and technology.
How fast is Caspian IT Group average response time for tickets in San Jose, California, and do you offer after-hours support?▶
Caspian IT Group aims for a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Caspian IT Group handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Caspian IT Group is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Caspian IT Group look like for a new client, and how long does it take?▶
Onboarding with Caspian IT Group involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Caspian IT Group support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Caspian IT Group supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and accessibility.
How does pricing work with Caspian IT Group and is it per user, per device, or a flat monthly plan?▶
Caspian IT Group typically uses a flat monthly pricing model with tiered options based on services. This allows clients to choose a plan that suits their specific needs.
Customer Reviews