Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceAWSVMwareCisco
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
UnitedLayer is a managed service provider located in San Francisco, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while maintaining secure and efficient IT environments. With a commitment to reliability and customer satisfaction, UnitedLayer serves various industries, providing tailored solutions that meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend UnitedLayer for their responsiveness and reliability in managing IT services. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure.
Service Coverage Area
UnitedLayer serves the San Francisco area, including nearby cities such as Oakland, Daly City, and South San Francisco. Major freeways include I-280 and I-80, with recognizable landmarks like the San Francisco Bay and Golden Gate Park.
Pricing Model
UnitedLayer typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does UnitedLayer provide in San Francisco, California, and which industries do you specialize in locally?▶
UnitedLayer provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is UnitedLayer average response time for tickets in San Francisco, California, and do you offer after-hours support?▶
UnitedLayer aims for a rapid response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does UnitedLayer handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, UnitedLayer is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with UnitedLayer look like for a new client, and how long does it take?▶
Onboarding with UnitedLayer involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does UnitedLayer support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
UnitedLayer supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with UnitedLayer and is it per user, per device, or a flat monthly plan?▶
UnitedLayer generally uses a flat monthly pricing model with tiered options based on the services provided. This allows flexibility for businesses to choose the plan that best suits their needs.
Customer Reviews