Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Tekstro – IT Support & Services is a managed service provider based in San Francisco, California. They specialize in delivering comprehensive IT solutions to local businesses, ensuring reliable and secure technology environments. With a focus on customer satisfaction, Tekstro offers tailored services that enhance operational efficiency and support business growth in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Tekstro's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Tekstro serves the San Francisco area, including nearby cities such as Oakland, Berkeley, and Daly City. Major freeways include I-80 and I-280, with recognizable landmarks like the Golden Gate Park and the San Francisco Museum of Modern Art.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers.
FAQ
What services does Tekstro – IT Support & Services provide in San Francisco, California, and which industries do you specialize in locally?▶
Tekstro provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Tekstro – IT Support & Services average response time for tickets in San Francisco, California, and do you offer after-hours support?▶
Tekstro aims for a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Tekstro – IT Support & Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tekstro is equipped to manage cybersecurity and compliance needs for HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Tekstro – IT Support & Services look like for a new client, and how long does it take?▶
Onboarding with Tekstro involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity.
What tools and platforms does Tekstro – IT Support & Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tekstro supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity.
How does pricing work with Tekstro – IT Support & Services and is it per user, per device, or a flat monthly plan?▶
Pricing at Tekstro is flexible, typically based on a per user or per device model, with options for flat monthly plans that cater to different service levels.
Customer Reviews