Industries Served
HealthcareFinanceRetailEducationTechnology
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Silverback Networks Inc is a managed service provider located in San Francisco, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries. By leveraging advanced technology and expert support, Silverback Networks Inc helps organizations streamline their IT processes and safeguard their digital assets.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Silverback Networks Inc's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Silverback Networks Inc serves the San Francisco area, including nearby cities such as Oakland, Daly City, and South San Francisco. Major freeways include I-80 and I-280, with recognizable landmarks like the Golden Gate Park and the San Francisco Museum of Modern Art.
Pricing Model
Silverback Networks Inc typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs.
FAQ
What services does Silverback Networks Inc provide in San Francisco, California, and which industries do you specialize in locally?▶
Silverback Networks Inc provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and technology.
How fast is Silverback Networks Inc average response time for tickets in San Francisco, California, and do you offer after-hours support?▶
Silverback Networks Inc typically maintains a fast response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Silverback Networks Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Silverback Networks Inc is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Silverback Networks Inc look like for a new client, and how long does it take?▶
Onboarding with Silverback Networks Inc involves an initial assessment of the client's IT environment followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Silverback Networks Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Silverback Networks Inc supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Silverback Networks Inc and is it per user, per device, or a flat monthly plan?▶
Silverback Networks Inc typically offers a flat monthly pricing model with tiered options based on the services selected, allowing flexibility for businesses to choose plans that fit their specific needs.
Customer Reviews