Industries Served
HealthcareFinanceRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
Network Resource IT Services is a managed service provider based in San Francisco, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, they aim to empower businesses through technology.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Network Resource IT Services. Many reviews emphasize the strong communication and commitment to security that the team provides, ensuring peace of mind for their clients.
Service Coverage Area
Network Resource IT Services serves the San Francisco area, including nearby cities such as Oakland, Daly City, and South San Francisco. Major freeways include I-80 and I-280, with recognizable landmarks like the Golden Gate Park and the San Francisco Museum of Modern Art.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
FAQ
What services does Network Resource IT Services provide in San Francisco, California, and which industries do you specialize in locally?▶
Network Resource IT Services provides managed IT solutions including network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Network Resource IT Services average response time for tickets in San Francisco, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Network Resource IT Services also offers after-hours support to ensure client needs are met at all times.
Does Network Resource IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Network Resource IT Services is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Network Resource IT Services look like for a new client, and how long does it take?▶
Onboarding with Network Resource IT Services involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Network Resource IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Network Resource IT Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Network Resource IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers to accommodate varying business needs.
Customer Reviews
We employed Network Resources for IT for our dental practice. They began with a proper protocol, until one day there company somehow shifted as if no one was in charge. Our tech began billing us for driving parts to repair centers, did not have any receipts and we were suddenly left with outrageous, undocumented invoices and no one to discuss this with. The final note, was a half finished job left abandoned in the middle of our office, software and items not put away and incomplete, our back up not working properly and when we requested a meeting about this, they CHANGED OUR PASSWORD and shut us out of our own server, keeping our own patient information, having our own server held as a hostage away from us. Our attorney needed to be involved, and this was quickly resolved after several very expensive threats for this illegal act. DO NOT use Network Resources and DO NOT trust them with your passwords, server and IT for small business. Somehow, they made all there ' techs' partners and no one is accountable, Highly unprofessional. We paid, we discontinued there services, and learned a hard, and great lesson. Never use a company without a fixed location.