Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Intelligent Technical Solutions is a managed service provider based in San Francisco, California, dedicated to delivering comprehensive IT services to local businesses. They specialize in providing reliable technology solutions that enhance operational efficiency and security. With a focus on customer satisfaction, they serve various industries, ensuring that clients can leverage technology effectively to achieve their business goals.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Intelligent Technical Solutions for their responsiveness and reliability. Reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Intelligent Technical Solutions serves the San Francisco area, including nearby cities such as Oakland, Berkeley, and Daly City. Major freeways include I-80 and I-280, with recognizable landmarks like the Golden Gate Bridge and Alcatraz Island.
Pricing Model
The pricing structure typically operates on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Intelligent Technical Solutions provide in San Francisco, California, and which industries do you specialize in locally?▶
Intelligent Technical Solutions offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Intelligent Technical Solutions average response time for tickets in San Francisco, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Intelligent Technical Solutions also provides after-hours support to ensure clients receive assistance when needed.
Does Intelligent Technical Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Intelligent Technical Solutions has expertise in managing cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Intelligent Technical Solutions look like for a new client, and how long does it take?▶
Onboarding with Intelligent Technical Solutions involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Intelligent Technical Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Intelligent Technical Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Intelligent Technical Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing with Intelligent Technical Solutions generally operates on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews