Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Xonicwave IT Support is a managed service provider based in San Diego, California, offering comprehensive IT solutions to local businesses. They specialize in delivering reliable and secure IT services, including network management, cybersecurity, and cloud solutions. By focusing on the unique needs of various industries, Xonicwave helps businesses enhance their operational efficiency and safeguard their data, ensuring peace of mind for their clients.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Xonicwave IT Support for their responsiveness and reliability. Many reviews highlight the team's effective communication and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Xonicwave IT Support serves the San Diego area, including nearby cities such as Chula Vista, La Jolla, and El Cajon. Major freeways include I-5 and I-15, with recognizable landmarks like the San Diego Zoo and Balboa Park.
Pricing Model
Xonicwave IT Support utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does Xonicwave IT Support provide in San Diego, California, and which industries do you specialize in locally?▶
Xonicwave IT Support offers a range of services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, and retail.
How fast is Xonicwave IT Support average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Xonicwave IT Support typically responds to tickets within a few hours during business hours. They also provide after-hours support to ensure that critical issues are addressed promptly.
Does Xonicwave IT Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Xonicwave IT Support is experienced in managing cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Xonicwave IT Support look like for a new client, and how long does it take?▶
Onboarding with Xonicwave IT Support involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Xonicwave IT Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Xonicwave IT Support supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Xonicwave IT Support and is it per user, per device, or a flat monthly plan?▶
Pricing at Xonicwave IT Support is structured as a flat monthly plan with tiered options based on the services provided, allowing flexibility for businesses to choose the level of support they need.
Customer Reviews
The customer service at Xonicwave is top-notch. Every time we have an issue, they respond quickly and efficiently. Their proactive approach to IT management has saved us from potential downtime and security threats. I wouldn't trust anyone else with our IT needs!
Xonicwave's proactive approach to IT management has been a game-changer. They don't wait for issues to arise; instead, they anticipate potential problems and address them before they impact our operations. Their 24/7 support and impressive 15-minute response time ensure that we're never left in the lurch.
Great IT support! I can always rely on someone at Xonicwave IT support to be available whenever I am experiencing issues with our network or with my computer.
I have worked with IT companies before and Xonicwave takes the ctrl key! Very supportive and timely on every issue. Tim makes all of our problems go away quickly
Xonicwave IT Services has been nothing short of amazing. They have kept our wireless network running perfectly which includes computers, phones and cameras. I recommend Xonicwave IT Services to anyone in need. You will be 100% satisfied with their work and excellent customer service!