Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ThinkTek is a managed service provider based in San Diego, California, specializing in IT services for local businesses. They offer a comprehensive suite of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and expert support, ThinkTek helps organizations streamline their IT infrastructure, ensuring reliable performance and robust cybersecurity measures.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend ThinkTek for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
ThinkTek serves the greater San Diego area, including nearby cities such as Chula Vista, La Jolla, and Coronado. Major freeways include Interstate 5 and Interstate 8, with local landmarks like Balboa Park and the San Diego Zoo.
Pricing Model
ThinkTek offers flexible pricing structures, typically based on a per user or per device model. They may also provide flat monthly plans with tiered options to suit different business needs.
FAQ
What services does ThinkTek provide in San Diego, California, and which industries do you specialize in locally?▶
ThinkTek provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is ThinkTek average response time for tickets in San Diego, California, and do you offer after-hours support?▶
ThinkTek typically has a rapid response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure continuous service.
Does ThinkTek handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ThinkTek is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with ThinkTek look like for a new client, and how long does it take?▶
Onboarding with ThinkTek involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the setup.
What tools and platforms does ThinkTek support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ThinkTek supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with ThinkTek and is it per user, per device, or a flat monthly plan?▶
ThinkTek's pricing structure is flexible, typically based on a per user or per device model, with options for flat monthly plans to accommodate different business sizes and needs.
Customer Reviews
They are awesome