Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Tech 2U is a managed service provider based in San Diego, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security for their clients. With a focus on small to medium-sized enterprises, Tech 2U delivers tailored IT support that helps businesses thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Tech 2U for their responsiveness and reliability in managing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Tech 2U serves the San Diego area, including nearby cities such as La Jolla, Chula Vista, and Coronado. The business is conveniently located near Interstate 5 and Interstate 8, close to landmarks like Balboa Park and the San Diego Zoo.
Pricing Model
Tech 2U employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Tech 2U provide in San Diego, California, and which industries do you specialize in locally?▶
Tech 2U provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Tech 2U average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Tech 2U typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does Tech 2U handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tech 2U provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Tech 2U look like for a new client, and how long does it take?▶
Onboarding with Tech 2U involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Tech 2U support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tech 2U supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Tech 2U and is it per user, per device, or a flat monthly plan?▶
Tech 2U offers a flat monthly pricing model with tiered options based on the services selected, allowing clients to choose a plan that fits their specific needs.
Customer Reviews
Stopped in to ask a question about my phone. Both advisors were helpful and generous with their time. Although what I needed was not in their area of service, nevertheless Levi Nash talked me through the options and steps to put me on the right track and gave me useful information from his own experience with this issue. Good to have them and this company in our neighborhood.
Brandon at Tech 2U was absolutely the best. This is my second visit here and the service and knowledge is top notch. I will continue to call them for all of my computer repair needs. Thanks Brandon, I appreciate you!
Called Tech 2 U and explained to Rob my problem: think I have a virus. He said a tech would call in an hour. Will called and fixed my computer , ran diagnostic and make sure I had an antivirus software installed. Everyone was so nice to this 'non-computer literate' senior woman. Much appreciated. I would call for their help again if needed.
I genuinely could never review something above this based on the principle that they take advantage of those who know no better similar to a car mechanic. 200+ dollars for them to not fix the issue that took them 5 minutes to find the third time I took my computer in. Ignoring the fact as well that this issue occurred post their first fix with my computer, to which they blamed software instead of a lose wire to which should been seen the first "fix". Truly lovely taking advantage of people like that.
Recently, Anthony helped me renew my antivirus software and performed a free remote diagnostic. He was easy to talk to and had a positive, helpful attitude providing a professional, knowledgeable service. Highly recommended.