Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Southern Pacific Networks, LLC is a managed service provider based in San Diego, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, they serve various sectors, ensuring that clients can focus on their core business while leaving IT management to the experts.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Southern Pacific Networks, LLC for their responsiveness and reliability. Reviews highlight the team's commitment to security and effective communication, making them a trusted partner for IT services.
Service Coverage Area
Southern Pacific Networks, LLC serves the San Diego area, including nearby cities such as La Jolla, Chula Vista, and Coronado. Major freeways include Interstate 5 and Interstate 8, with recognizable landmarks like Balboa Park and the San Diego Zoo.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Southern Pacific Networks, LLC provide in San Diego, California, and which industries do you specialize in locally?▶
Southern Pacific Networks, LLC provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Southern Pacific Networks, LLC average response time for tickets in San Diego, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. After-hours support is available for critical issues to ensure continuous service.
Does Southern Pacific Networks, LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Southern Pacific Networks, LLC offers cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Southern Pacific Networks, LLC look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training for staff. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Southern Pacific Networks, LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Southern Pacific Networks, LLC supports a variety of tools including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery to ensure data integrity.
How does pricing work with Southern Pacific Networks, LLC and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per user or per device model, with options for flat monthly plans that can be tailored to the specific needs of the client.
Customer Reviews
There isn't enough space here to write how great Matt at Southern Pacific Networks has been to work with in three of my Clients' businesses. Friendly, professional, knowledgeable, and responsive to my 'emergencies' [liberal use of the word from a tech-challenged bookkeeper]. It's been 10 years + that I've had the privilege to know him and be the happy recipient of his expertise.
I have worked with Southern Pacific Networks and Matt Topper for nearly 10 years now. They have supported us through various technology transitions, and keep an ongoing level of safety as it relates to security. Very professional, kind, and anticipate the needs for the future. Couldn't recommend more highly!
Matt is the best! Our company has been working with him for over a year now, and it has been a great experience. He is always very quick to reply to my messages regarding any issues we are experiencing, no matter what time of day. Matt is very professional and personable! He goes above and beyond to take care of our concerns/ issues, and never complains when we add a task or two or five when he comes into the office. THANKS MATT! THE BEST IT GUY WE'VE EVER WORKED WITH! Keep up the good work.
APS has worked with Matt for 10+ years. Matt has been a fantastic IT and server technician / manager for us. Friendly, always available to trouble shoot IT issues, ensures we have the latest security measures in place. I have no hesitation in recommending Southern Pacific Networks to any other company / person looking for exceptional service.
I have used Matt many times over the last few years. He is very professional and always quick to fix whatever IT issue has arises. He makes sure to keep your business up and running. We literally could not function some days due to server issues and Matt showed up with a smile on his face and fixed it! Thank you Matt, you’re the best!!