Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
SMS Systems Maintenance Services is a managed service provider based in San Diego, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency, security, and reliability for organizations of various sizes. By leveraging advanced technology and industry best practices, SMS Systems Maintenance Services aims to provide tailored support that meets the unique needs of their clients, ultimately helping them to focus on their core business objectives.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend SMS Systems Maintenance Services for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
SMS Systems Maintenance Services serves the greater San Diego area, including nearby cities such as La Jolla, Chula Vista, and El Cajon. The service area is accessible via major freeways like I-5 and I-805, and is close to landmarks such as Balboa Park and the San Diego Zoo.
Pricing Model
The pricing structure for SMS Systems Maintenance Services typically operates on a flat monthly basis with tiered options based on the level of service required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does SMS Systems Maintenance Services provide in San Diego, California, and which industries do you specialize in locally?▶
SMS Systems Maintenance Services provides a variety of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is SMS Systems Maintenance Services average response time for tickets in San Diego, California, and do you offer after-hours support?▶
The average response time for tickets at SMS Systems Maintenance Services is typically within one hour during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does SMS Systems Maintenance Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, SMS Systems Maintenance Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with SMS Systems Maintenance Services look like for a new client, and how long does it take?▶
Onboarding with SMS Systems Maintenance Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the requirements.
What tools and platforms does SMS Systems Maintenance Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
SMS Systems Maintenance Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with SMS Systems Maintenance Services and is it per user, per device, or a flat monthly plan?▶
Pricing with SMS Systems Maintenance Services is generally structured as a flat monthly plan with tiers based on service levels, allowing flexibility for businesses to choose options that fit their needs.
Customer Reviews