Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Skyline IT Services is a managed service provider based in San Diego, California, specializing in IT solutions for local businesses. They offer a comprehensive range of services designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, Skyline IT Services helps organizations streamline their IT infrastructure, ensuring reliable support and proactive management tailored to their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Skyline IT Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Skyline IT Services serves the San Diego area, including nearby cities such as Chula Vista, La Jolla, and Coronado. Major freeways include Interstate 5 and Interstate 805, with recognizable landmarks like Balboa Park and the San Diego Zoo.
Pricing Model
Skyline IT Services typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Skyline IT Services provide in San Diego, California, and which industries do you specialize in locally?▶
Skyline IT Services offers a variety of managed IT services including network monitoring, cybersecurity, cloud migrations, and help desk support. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is Skyline IT Services average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Skyline IT Services typically maintains a rapid response time for support tickets, often resolving issues within hours. They also provide after-hours support to ensure continuous service for their clients.
Does Skyline IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Skyline IT Services is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, helping businesses maintain regulatory standards and protect sensitive information.
What does onboarding with Skyline IT Services look like for a new client, and how long does it take?▶
Onboarding with Skyline IT Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Skyline IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Skyline IT Services supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Skyline IT Services and is it per user, per device, or a flat monthly plan?▶
Skyline IT Services operates on a flat monthly pricing model with tiered options based on the services provided. This allows clients to choose a plan that best fits their needs, whether it be per user or per device.
Customer Reviews
Skyline has been managing our IT for the last few years and we couldn't be happier. Our main tech Andy is very responsive and is extremely knowledgeable. I always feel comfortable that our network, server and all of our workstations are up to date and are running error-free. They recently setup a few remote workstations which was effortless on our end and everything is working seamlessly. Great company to work with!
We are so pleased with the level of service we receive from Skyline. They are professional, efficient, intelligent, and consistently go above and beyond. Our IT rep James is AMAZING! Guy should be wearing a cape because he is an IT superhero. 🙂
Our experience with Skyline IT Service has been exceptional! We are very pleased with the attention to detail they took to make our computer stations look clean and seamless. They were always very courteous of our space and time when installing our equipment. Our office runs on one program and every computer in the office needs to talk to each other. Getting this set up is not an easy task but the Skyline team did a great job making sure it is all working and any bugs are fixed in a timely manner. We are very pleased with the service we received and look forward to working with them in the future as our business grows!
Christopher Shaw and I go back several years as business owners and friends. I own a multimedia/video production company and have a lot of systems to backup. I also do understand the importance of providing great service and professionalism to a client and Skyline IT Services certainly does that. Recently, I called upon Chris and his technicians regarding a couple of situations where my computer drive was critically reaching capacity and though attempts were were made to off load or transfer files to another drive, the main drive would still read at maximum capacity. I also had a need to install/switch a solid state drive out in place of a full SATA drive a high capacity editing system and was concerned about transferring or copying all the systems programs in an efficient manner. After contacting Christopher, Andy Fernandez responded with a call and arranged an appointment to come out to our office. Once he arrived, he politely put me at ease of my concerns and went straight to work. Andy was very efficient, handling the tasks for both computer systems at the same time. He also took the time to answer my questions and explained what he was doing as he displayed his technical abilities with ease. I certainly would recommend Skyline IT Services to anyone who is looking for a professional and responsive company to perform their IT needs. Thank you Christoper and Andy!
I’ve had the team at Skyline supporting my company’s systems for many year now. Anytime someone needs IT Support at our office the Skyline IT Services team there gets right on it. We had issues with our previous IT company who failed to properly backup our data and we lost months of data. Ever since we switched to Skyline years ago everything has always been very smooth. Very happy with their service.