Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoBackup solutions
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
San Diego Computer Help is a managed service provider located in San Diego, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. Their commitment to responsive support and reliable technology management helps businesses focus on their core operations while ensuring their IT infrastructure is robust and secure.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend San Diego Computer Help for their responsiveness and reliability. Reviews highlight the team's effective communication and strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
San Diego Computer Help serves the greater San Diego area, including nearby cities such as Chula Vista, La Jolla, and Coronado. The service area is accessible via major freeways such as I-5 and I-805, and is close to landmarks like Balboa Park and the San Diego Zoo.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does San Diego Computer Help provide in San Diego, California, and which industries do you specialize in locally?▶
San Diego Computer Help provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is San Diego Computer Help average response time for tickets in San Diego, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. San Diego Computer Help also offers after-hours support to ensure clients receive assistance when needed.
Does San Diego Computer Help handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, San Diego Computer Help is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with San Diego Computer Help look like for a new client, and how long does it take?▶
Onboarding with San Diego Computer Help involves an initial assessment of IT needs, followed by the implementation of services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does San Diego Computer Help support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
San Diego Computer Help supports a range of tools and platforms including Microsoft 365, Google Workspace, various backup solutions, and disaster recovery services to ensure business continuity.
How does pricing work with San Diego Computer Help and is it per user, per device, or a flat monthly plan?▶
Pricing at San Diego Computer Help is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to meet specific business needs.
Customer Reviews
Really good experience working with Levi and his team at San Diego Computer Help. Honest, hardworking, and helpful people. I fried the motherboard on my laptop when trying to install a new battery; Levi reviewed, gave me a cost estimate to replace the motherboard, and was nice enough to give me the hard drive when I choose to not proceed with the replacement due to cost. Next time I need to install a battery or any other computer tasks, I will be sure to take it to San Diego Computer Help (vs. breaking the computer myself)!
I came in a couple weeks ago to unlock my brother's computer who had passed. Marco helped me out. He had great customer service and went above and beyond to work with me, which I'm extremely grateful for. Marco was also kind enough to call me multiple times to keep me updated on the progress of the laptop. I'm not tech savvy in the slightest, but he was able to explain everything thoroughly enough for me to understand what the problem was. They have a policy where they hold onto your computer for about a week before diagnosing it and giving you a quote, but that wasn't a problem for me. You might also want to make sure your laptop is charged or bring your charger with you to the shop. I would definitely recommend this repair shop for anyone who has issues with their computer.
As a photographer, one of your worst fears is a hard drive that decides not to work. The amazing team over at San Diego Computer help were kind and reassuring from the moment I called to the moment I left with all of my data intact. I was fearful of the cost, and they worked with me to find a resolution that I could handle and were sure to communicate all options with me. They even accommodated me when I nervously showed up with my laptop in hopes to transfer some data quickly. I can't say enough wonderful things about these people. 100% recommend them for anything tech help related! Thank you so much SDCH friends!
My laptop hinge broke and I needed it fixed. Sadly I did not have the best experience, I had go come back 3 times due to them ordering the wrong part and a delay in shipment that they didn't communicate. Also the quality of the work was average at best since they replaced the laptop LCD cover from a different one that I used to have and also left some plastic coming out of the screen. When I pointed it out they told me not to worry about it…
Very helpful and friendly! Solved my computer issue in just a few minutes while I was in the store. Highly recommend!