Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoAWS
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
REMSIS is a managed service provider based in San Diego, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, REMSIS helps organizations streamline their IT processes, ensuring reliable support and robust cybersecurity measures tailored to the unique needs of various sectors.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend REMSIS for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and strong emphasis on security, ensuring peace of mind for businesses.
Service Coverage Area
REMSIS serves the San Diego area, including nearby cities such as Chula Vista, La Jolla, and Coronado. Major freeways include Interstate 5 and Interstate 15, with recognizable landmarks like Balboa Park and the San Diego Zoo.
Pricing Model
REMSIS typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to scale their IT support according to their needs.
FAQ
What services does REMSIS provide in San Diego, California, and which industries do you specialize in locally?▶
REMSIS provides a range of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is REMSIS average response time for tickets in San Diego, California, and do you offer after-hours support?▶
REMSIS maintains a strong average response time for support tickets, typically addressing issues promptly. They also offer after-hours support to ensure continuous service for their clients.
Does REMSIS handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, REMSIS is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with REMSIS look like for a new client, and how long does it take?▶
Onboarding with REMSIS involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does REMSIS support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
REMSIS supports a variety of tools and platforms including Microsoft 365, Google Workspace, and comprehensive backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with REMSIS and is it per user, per device, or a flat monthly plan?▶
REMSIS utilizes a flat monthly pricing model with tiered options based on the services provided. This allows businesses to choose a plan that best fits their needs, whether it's per user or per device.
Customer Reviews
We have been working with Roman and his Team at REMSIS IT Service in San Diego for the past 7 years. We are very pleased with their proactive approach towards IT Support and keeping our Company up and running around the clock. The fact that Roman speaks fluently German and can communicate with our office in Zurich, Switzerland is a huge plus.
We are a small design firm and Remsis has been doing all our IT services for a couple of years now. They are always responsive, very professional and also help to educate us on how to check and fix small issues ourselves. I would definitely recommend them!
Roman was our IT guy for 12 years until our company was recently bought out. He was always quick to respond and very thorough when dealing with computer issues. He will definitely be missed. I would highly recommend his services if you are looking for a really good IT person.
Roman at Remsis is an amazing technician and great person. He has been helping me maintain the computer system for my Accounting business for over 10 years. Anytime I have an issue he is available to connect and resolve it. He has assisted me in the purchase of quality equipment. He rescued my system when it failed to respond and recovered all my data on a new system. Plus he is very personable and easy to work with. I have worked with other technicians associated with my accounting clients, and the quality of Roman's work on my system has far exceeded all of them.
Working with REMSIS IT is hands down the best decision you can make for your IT needs. We have been using them for the past 8+ years and have had nothing but positive experiences. Roman is honest, transparent, and genuinely cares about you and your business. Whenever I have an issue (which is generally due to user error!) I file a ticket and get a quick response and solid resolution. He follows up to make sure you're completely satisfied, and I have 100% faith in his judgment and knowledge. He takes the time to get to know what you, as a business, need, and does not try to up-sell you on unnecessary goods or services. I cannot recommend REMSIS IT highly enough. If you're even considering going somewhere else–DON'T DO IT!