Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Regala Consulting is a managed service provider based in San Diego, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries. With a focus on reliability and customer support, Regala Consulting aims to empower businesses through technology, ensuring they can thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Regala Consulting for their responsiveness and reliability. The team is noted for effective communication and a strong emphasis on security, ensuring peace of mind for their customers.
Service Coverage Area
Regala Consulting serves the San Diego area, including nearby cities such as Poway, La Jolla, and Chula Vista. Major freeways include I-15 and I-805, with local landmarks like the San Diego Zoo and Balboa Park.
Pricing Model
Regala Consulting typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs.
FAQ
What services does Regala Consulting provide in San Diego, California, and which industries do you specialize in locally?▶
Regala Consulting provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Regala Consulting average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Regala Consulting typically responds to support tickets within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Regala Consulting handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Regala Consulting is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Regala Consulting look like for a new client, and how long does it take?▶
Onboarding with Regala Consulting involves an initial assessment of the client's needs, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Regala Consulting support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Regala Consulting supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Regala Consulting and is it per user, per device, or a flat monthly plan?▶
Regala Consulting generally offers a flat monthly pricing model with tiered options based on the services selected, allowing flexibility for businesses to choose a plan that suits their needs.
Customer Reviews
I can't say enough about the great service we receive at Regala Consulting. We are a small business, and there have been a couple of IT issues that came up that I couldn't figure out. Mike was awesome and explained everything he was doing while I was watching him remotely working on my computer. It's really great to have that Go-To company that are experts at what they do, and you know will just solve your problem for you and make it go away. They also don't charge an arm and a leg, and deserve every penny! There is a lot to be said for having an expert in your pocket you can call when you need them – like having a great plumber, lol!!
5 Star Service all-around. Prompt, courteous, and professional in all respects. Mike is extremely knowledgeable and helpful whenever we have had an issue with IT. I trust and highly recommend Regala Consulting to anyone. Mike understands what it means to give great customer service. He is a problem-solver and his expertise is second to none. His team is efficient, Reliable, and Accurate. Regala Consulting always gets the job done when we need them and we know we can trust them with all things IT.
Mike responds in a very timely manner to our calls or emails. He is extremely knowledgeable but does not hesitate to tell us when he feels that he needs to fully research a question, thus, giving us the option to pay extra or find answers ourselves. I greatly appreciate his honesty! Mike takes the time to explain what he will be doing and why he's doing it. He is quick, efficient and pleasant – great to work with and is attentive to keeping costs down.
Mike Regala came to the rescue today to fix our wireless security cameras. After numerous calls and insane phone wait times with technical support (45 minutes+ on hold) with the manufacturer of our wireless camera, I finally gave up on them and decided to call Regala Consulting and I am SO GLAD I DID. Mike was super-professional, knew his stuff, and was in-and-out within just an hour. He even had time to help us try to clear out our email server, which was maxed out. Thanks again Mike 🙂