RedOrum LLC in San Diego, California – Managed Service Provider
Industries Served
HealthcareFinanceRetailEducationManufacturing
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview

RedOrum LLC is a managed service provider located in San Diego, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, RedOrum LLC supports various sectors, ensuring that clients can focus on their core business while relying on expert IT management.

Services
  • Managed endpoints
  • Network monitoring
  • Cloud migrations
  • Help desk support
  • Cybersecurity solutions
  • Data backups
Review Summary

Clients frequently commend RedOrum LLC for their responsiveness and reliability. The team is noted for effective communication and a strong emphasis on security, providing peace of mind to businesses.

Service Coverage Area

RedOrum LLC serves the San Diego area, including nearby cities such as La Jolla, Chula Vista, and Escondido. The business is conveniently located near Interstate 15 and Interstate 805, close to landmarks like Mira Mesa Community Park.

Pricing Model

RedOrum LLC employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to predict their IT expenses effectively.

FAQ

RedOrum LLC provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.

The average response time for tickets is typically within one hour during business hours. RedOrum LLC also offers after-hours support to ensure continuous service.

Yes, RedOrum LLC provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.

Onboarding with RedOrum LLC involves an initial assessment, setup of services, and training for staff. The process typically takes 2-4 weeks depending on the complexity of the client's needs.

RedOrum LLC supports a variety of tools including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery to protect client data.

Pricing with RedOrum LLC is structured as a flat monthly plan with tiered options based on the services utilized, allowing flexibility for businesses.

Customer Reviews

RedOrum has been a tremendous help to our small business. The professionals at RedOrum are responsive and capable of solving a wider variety of IT problems from the basics to complex network and web development projects. I highly recommend RedOrum to anyone in need of IT help for their business or organization.

RedOrum truly cares about their customers and their experience. Not only can they fix seemingly impossible technical challenges but they're also willing to provide information and recommendations to something as small as getting a new laptop. If you're looking for IT consulting that genuinely cares about you, you've come to the right place.

If you are a looking for a knowledgeable, responsive, detailed oriented, IT consulting firm to help your business establish an online identity and online brand, then look no further. When I first opened the Law Office of Tee Laoteppitaks, Esq., I was looking for an IT consulting firm that could handle all of my IT needs, in a simple, linear manner. These guys were able to answer any questions I had whether it had to do with the website they created for me, Search Engine Optimization, or general online marketing questions, I was always given a detailed response in a very timely fashion. They ensured that whatever requests I had were met with perfection. Red Orum knows what they are doing, and they do it extremely well. As for their customer service, I cannot say enough. Being a smaller law practice, I knew I was not one of their big customers, but instead one of their smaller accounts. However, not once did I ever actually feel that way. My experience working with RedOrum was as if I was not actually working with a company, per-se, but instead a team of great individuals who I felt truly wanted to see my practice succeed by providing excellent IT services and support. I highly recommend RedOrum to any company, big or small, looking for a cutting edge, IT infrastructure delivered with excellent customer service.

RedOrum ROCKS! Needed help making all the computers and WiFi devices work in my home – and that meant getting around stone walls and multi levels plus checking to be sure I had proper protection on my devices. RedOrum Techs are impeccable when they arrive on time, extremely knowledgeable in assessing the situation and offering a solutions. Personally I think they undercharge for their services compared what I have paid in the past and the results are spot on. AND they called back in two weeks after completing the job to make sure everything is working properly. I will refer them to any home or business for IT needs. Many thanks RO Guys! LA

As a former business owner I greatly value havimg a reliable IT expert; Jason of RedOrum is that and more! I'm very grateful I was referred to him for the non-profit organization I now work with. RedOrum is always responsive with excellent IT support.

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