Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Prime Networks, Inc is a managed service provider based in San Diego, California, specializing in IT services for local businesses. They offer a comprehensive suite of solutions designed to enhance operational efficiency and security. With a focus on responsiveness and reliability, Prime Networks, Inc serves various industries, ensuring that clients can leverage technology effectively to meet their business goals.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Prime Networks, Inc for their quick response times and reliable service. The team is noted for their strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Prime Networks, Inc serves the San Diego area, including nearby cities such as La Jolla, Chula Vista, and Escondido. Major freeways include I-15 and I-805, with recognizable landmarks like Scripps Ranch and the San Diego Zoo.
Pricing Model
Pricing is structured on a flat monthly basis with tiered options based on service levels. This allows clients to choose a plan that best fits their needs and budget.
FAQ
What services does Prime Networks, Inc provide in San Diego, California, and which industries do you specialize in locally?▶
Prime Networks, Inc provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Prime Networks, Inc average response time for tickets in San Diego, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. Prime Networks, Inc also offers after-hours support for urgent issues.
Does Prime Networks, Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Prime Networks, Inc provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Prime Networks, Inc look like for a new client, and how long does it take?▶
Onboarding with Prime Networks, Inc involves an initial assessment, setup of services, and training for staff. This process typically takes 2-4 weeks depending on the complexity of the client's needs.
What tools and platforms does Prime Networks, Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Prime Networks, Inc supports a variety of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Prime Networks, Inc and is it per user, per device, or a flat monthly plan?▶
Pricing at Prime Networks, Inc is based on a flat monthly plan with tiered options, allowing clients to choose based on their specific service needs and number of users or devices.
Customer Reviews
Amazing IT Service in Southern California! I can't praise this company enough for their exceptional attention and professionalism. We hired their services for a wide range of needs, from network installation and deployment to the configuration of Windows domain servers. Their expertise in installing security cameras was flawless, providing us with added peace of mind in our environment. In addition to their top-notch technical skills, they've come to our rescue more than once with computer repairs and support for both PC and Mac. Their ability to recover data is simply amazing, they've pulled us out of tight spots more than once! What really surprised us was their prowess in website development. They provided us with comprehensive service as our sole provider for all our IT needs. If you're looking for a reliable, professional, and versatile team for your IT services in Southern California, look no further! We are more than satisfied with their work and will definitely recommend them to all our colleagues and friends. Thank you for being our IT hero, an exceptional team!
I'm from Imperial Valley but was up on San Diego for the weekend for a conference (I'm a special education teacher), and my laptop stopped functioning. A friend had recommended me this company before so I took them my computer for help. Staff was friendly and pointed out the issue with my computer after a quick 20min checkup. They fixed it after a few hours ( I head out to lunch and window shopped for about two hours). Battery issue was solved and I was back to work by the afternoon. Fast service, honest opinion and great attention from the guys working there. Thank you!!
Great IT service provider for the Company, profesional service and replying to all my questions and requirements in a timely manner. I highly recomend them!
I highly recommend this company for their personable and professional customer service. The employees were both friendly and helpful, and were able to help me immediately.
Great customer service and fast solutions to problems. Very recommended!!