Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Pointivity is a managed service provider located in San Diego, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Pointivity aims to empower businesses by providing tailored IT services that meet their unique needs.
Services
- Managed IT services
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently commend Pointivity for their responsiveness and reliability in managing IT services. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure in their operations.
Service Coverage Area
Pointivity serves the San Diego area, including nearby cities such as La Jolla, Chula Vista, and Carlsbad. The service area is accessible via major freeways like I-5 and I-805, and is close to landmarks such as the University of California, San Diego and Balboa Park.
Pricing Model
Pointivity employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Pointivity provide in San Diego, California, and which industries do you specialize in locally?▶
Pointivity provides managed IT services, including network monitoring, cloud migrations, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and retail.
How fast is Pointivity average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Pointivity typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Pointivity handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Pointivity is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Pointivity look like for a new client, and how long does it take?▶
Onboarding with Pointivity involves an initial assessment of the client's IT needs, followed by a tailored implementation plan. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Pointivity support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Pointivity supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Pointivity and is it per user, per device, or a flat monthly plan?▶
Pointivity offers a flat monthly pricing model with tiered options based on the services selected, allowing clients to choose a plan that fits their specific needs.
Customer Reviews
Pointivity used a customized managed services project plan to help my business build out it's IT environment with Azure cloud hosting, backup and application management. Pointivity goes above and beyond other MSP companies in San Diego.