Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Pinnacle Access Inc. is a managed service provider located in San Diego, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency, security, and reliability. By leveraging advanced technology and expert support, Pinnacle Access Inc. helps organizations streamline their IT processes, allowing them to focus on their core business objectives.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Pinnacle Access Inc. for their responsiveness and reliability. Reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Pinnacle Access Inc. serves the San Diego area, including nearby cities such as Chula Vista, La Mesa, and El Cajon. Major freeways include Interstate 5 and Interstate 8, with recognizable landmarks like Balboa Park and the San Diego Zoo.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Pinnacle Access Inc. provide in San Diego, California, and which industries do you specialize in locally?▶
Pinnacle Access Inc. provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Pinnacle Access Inc. average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Pinnacle Access Inc. typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure client needs are met at all times.
Does Pinnacle Access Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Pinnacle Access Inc. provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary legal standards.
What does onboarding with Pinnacle Access Inc. look like for a new client, and how long does it take?▶
Onboarding with Pinnacle Access Inc. involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Pinnacle Access Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Pinnacle Access Inc. supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Pinnacle Access Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing at Pinnacle Access Inc. is generally based on a per user or per device model, with options for flat monthly plans that can be customized according to the services required by the client.
Customer Reviews
My company Snapp & Associates Insurance Services, Inc uses Farshid aka Pinnacle Access for email spam protection, Data back up, installs, product and software purchases, and IT Services. I can't even express the satisfaction we have had with Farshid! We have used his services for 10 plus years and have never had one problem. He is the most reliable, honest, and most knowledgably vendor we use. Farshid provides a comfort in trust and security you won't find with any other IT company.
We are more than 100% happy with Mr. Hashemipour at Pinnacle Access Inc. He has always been and continues to be extremely professional, helpful and prompt in any request we might have. We highly recommend this individual and company. Hilda A. Renner @ Law Office Kevin M. Tracy
Pinnacle Access provides exceptional service. Will definitely be big help during emergency IT situations. Also provides information on what upcoming needs will be required for any changes in the IT world.
Farshid is our trusted IT guru and has provided excellent IT support for our operation. I am extremely thankful for all his timely and outstanding support of our ever changing needs.
We have used this company for many years. We highly recommend Pinaccle Access for your IT needs. They are honest, on time, and do great work!!!