Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+VMware Certified Professional
Overview
Phoenix Technology Services, Inc is a managed service provider located in San Diego, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, they aim to empower organizations to leverage technology effectively.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Phoenix Technology Services, Inc for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Phoenix Technology Services, Inc serves the San Diego area, including nearby cities such as Chula Vista, La Jolla, and Coronado. Major freeways include Interstate 5 and Interstate 8, with recognizable landmarks like Balboa Park and the San Diego Zoo.
Pricing Model
The pricing structure typically operates on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Phoenix Technology Services, Inc provide in San Diego, California, and which industries do you specialize in locally?▶
Phoenix Technology Services, Inc provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Phoenix Technology Services, Inc average response time for tickets in San Diego, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Yes, Phoenix Technology Services, Inc offers after-hours support to ensure clients receive assistance when needed.
Does Phoenix Technology Services, Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Phoenix Technology Services, Inc provides cybersecurity solutions and compliance support for both HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Phoenix Technology Services, Inc look like for a new client, and how long does it take?▶
Onboarding with Phoenix Technology Services, Inc involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Phoenix Technology Services, Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Phoenix Technology Services, Inc supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Phoenix Technology Services, Inc and is it per user, per device, or a flat monthly plan?▶
Pricing with Phoenix Technology Services, Inc typically operates on a per-user or per-device basis, with options for flat monthly plans that can include different service tiers.
Customer Reviews