Industries Served
HealthcareDentalProfessional Services
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceBackup SolutionsDisaster Recovery Tools
Certifications
Microsoft PartnerCompTIA Security+HIPAA Compliance Certification
Overview
Pact-One Solutions – Dental IT Support and Services San Diego specializes in providing comprehensive IT solutions tailored for dental practices in the San Diego area. They focus on enhancing operational efficiency and ensuring data security for local businesses. By leveraging advanced technology and industry expertise, they deliver reliable support that allows dental professionals to concentrate on patient care while maintaining compliance with healthcare regulations.
Services
- Managed IT services
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently highlight the responsiveness and reliability of Pact-One Solutions. They appreciate the proactive communication and the strong emphasis on security and compliance in their IT services.
Service Coverage Area
Pact-One Solutions serves the San Diego area, including nearby cities such as Chula Vista, La Mesa, and El Cajon. Major freeways include I-5 and I-15, with landmarks like Balboa Park and the San Diego Zoo.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that cater to different service tiers.
FAQ
What services does Pact-One Solutions – Dental IT Support and Services San Diego provide in San Diego, California, and which industries do you specialize in locally?▶
Pact-One Solutions offers a range of IT services including managed IT, network monitoring, and cybersecurity specifically for dental practices and healthcare providers.
How fast is Pact-One Solutions – Dental IT Support and Services San Diego average response time for tickets in San Diego, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours, and after-hours support is available for urgent issues.
Does Pact-One Solutions – Dental IT Support and Services San Diego handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Pact-One Solutions specializes in cybersecurity and ensures compliance with HIPAA and PCI regulations for dental practices.
What does onboarding with Pact-One Solutions – Dental IT Support and Services San Diego look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training for staff, typically taking 2-4 weeks depending on the complexity of the client's needs.
What tools and platforms does Pact-One Solutions – Dental IT Support and Services San Diego support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Pact-One Solutions supports a variety of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored for dental practices.
How does pricing work with Pact-One Solutions – Dental IT Support and Services San Diego and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per-user or per-device model, with options for flat monthly plans that provide comprehensive coverage.
Customer Reviews
Pact-one is professional, reliable, honest, and solution oriented. We chose to try another company after years of being with Pact-one. But soon realized that the added frustrations we experienced had actually not saved us any money as we hoped. I am already MUCH happier to have Pact-One on my team again. The value of their service is proven! 😀 Shout out to Greg for handling the crazy moments during the transition and keeping his cool no matter what came our way. Thank you Kim for helping make the transition possible. I am so grateful for the personal touch everyone at Pact-One adds to the experience. The level of professionalism and care offered from the top on down RADIATES. My team immediately noticed the pleasant and knowledgeable demeanor for each and every technician we have encountered and we are all comforted by it. This company embraces their role as a part of our practice functionality. That is invaluable!
Pact One to the rescue yet again. I had the best experience with Mike this morning from Pact One. Erica took my call with confidence and got me scheduled for a little computer intervention Mike was the IT expert that solved my challenge and he did it so graciously. The biggest aspect that is over and above what one would expect is the cheerful attitude each team member has when providing service