Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Office1 is a managed service provider located in San Diego, California, specializing in IT services for local businesses. They offer a range of solutions including network monitoring, cybersecurity, and cloud migrations, ensuring that companies can operate efficiently and securely. With a focus on small to medium-sized enterprises, Office1 delivers tailored IT support that enhances productivity and minimizes downtime, making them a valuable partner for businesses in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Office1 for their responsiveness and reliability in managing IT needs. The team is noted for their effective communication and strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Office1 serves the San Diego area, including nearby cities such as La Jolla, Chula Vista, and El Cajon. Major freeways include Interstate 5 and Interstate 15, with recognizable landmarks like Balboa Park and the San Diego Zoo.
Pricing Model
Office1 typically employs a flat monthly pricing model with tiers based on the services required. This allows businesses to choose a plan that best fits their needs, whether it is per user or per device.
FAQ
What services does Office1 provide in San Diego, California, and which industries do you specialize in locally?▶
Office1 provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Office1 average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Office1 typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does Office1 handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Office1 is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Office1 look like for a new client, and how long does it take?▶
Onboarding with Office1 involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks depending on the complexity of the requirements.
What tools and platforms does Office1 support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Office1 supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Office1 and is it per user, per device, or a flat monthly plan?▶
Office1 offers a flat monthly pricing model with options based on the number of users or devices, allowing businesses to select a plan that best fits their operational needs.
Customer Reviews
We have had a great experience with Office1 since we switched over about 2 years ago. Recently we had an issue with our scan to email function. The tech who came out was prompt, professional, was able to fix the problem, and showed us how to troubleshoot if the issue ever came up again.
We have been clients of Office1 for nearly a decade and decided to upgrade our printer. The sales rep we worked with, Mark Otero, was helpful in the sales process but left us in a predicament after the delivery. Part of the deal was to take away the older copier we purchased from them as a trade in. But Mark stated after the fact he marked it on the paperwork as "trade in and leave", meaning there is nothing to trade in and the prior copier is left in our possession. We are now stuck with the choice of attempting to dispose of an extremely heavy machine or pay an additional $225 to have Office1 pick it up. I would not recommend doing business with a company whose employees conduct themselves with substandard ethics.
Our business thoroughly shopped the market for IT services and more optimal tech solutions. We quickly found that Office1 was both economically competitive and offered the best service and consultation. Nick was fantastic throughout the sales process. I highly recommend Office1.
Office1 overall is an excellent company to work with. Shout out to our sales rep Tim Cresto, Glenn and Elvira who have helped me tremendously. One time Glenn was able to tell me what to do to the machine to get it back up immediately. Love Office1!
Curtis Buhrkuhl, Berton Warner and the service team at Office1 are excellent to work with. CPE uses them to manage IT and we just recently signed up for a new phone system. As a small business, IT can be overwhelming, they have managed to lighten my load, speak/assist directly with employees and are AVAILABLE! Our managed IT was established back in 2/2019.