Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
NextWave Solutions is a managed service provider based in San Diego, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, NextWave Solutions aims to empower businesses by leveraging technology to drive growth and innovation.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend NextWave Solutions for their responsiveness and reliability in handling IT issues. Many reviews highlight the company's commitment to security and effective communication, ensuring that businesses feel supported and informed.
Service Coverage Area
NextWave Solutions serves the greater San Diego area, including nearby cities such as La Jolla, Chula Vista, and Carlsbad. Major freeways include Interstate 5 and Interstate 805, with recognizable landmarks like Balboa Park and the San Diego Zoo.
Pricing Model
NextWave Solutions typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does NextWave Solutions provide in San Diego, California, and which industries do you specialize in locally?▶
NextWave Solutions provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is NextWave Solutions average response time for tickets in San Diego, California, and do you offer after-hours support?▶
NextWave Solutions typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does NextWave Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, NextWave Solutions provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that businesses meet necessary security standards.
What does onboarding with NextWave Solutions look like for a new client, and how long does it take?▶
Onboarding with NextWave Solutions involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does NextWave Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
NextWave Solutions supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with NextWave Solutions and is it per user, per device, or a flat monthly plan?▶
NextWave Solutions generally uses a flat monthly pricing model with tiered options based on services. This allows clients to select a plan that aligns with their specific needs, whether it be per user or per device.
Customer Reviews