Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
myCREcloud is a managed service provider based in San Diego, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, myCREcloud aims to empower organizations by managing their IT infrastructure effectively.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend myCREcloud for their responsiveness and reliability in managing IT services. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
myCREcloud serves the San Diego area, including nearby cities such as Chula Vista, La Mesa, and El Cajon. The service area is accessible via major freeways like I-5 and I-15, and is close to landmarks such as Mission Bay and Balboa Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services depending on client needs.
FAQ
What services does myCREcloud provide in San Diego, California, and which industries do you specialize in locally?▶
myCREcloud provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is myCREcloud average response time for tickets in San Diego, California, and do you offer after-hours support?▶
myCREcloud typically maintains a rapid response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure client needs are met at all times.
Does myCREcloud handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, myCREcloud is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected according to industry standards.
What does onboarding with myCREcloud look like for a new client, and how long does it take?▶
Onboarding with myCREcloud involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does myCREcloud support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
myCREcloud supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with myCREcloud and is it per user, per device, or a flat monthly plan?▶
Pricing with myCREcloud is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews
As a locally owned family business we managed our IT internally. 20 years later we realized we needed a beefier option for our computers. MyCRE was and has continued to be a great experience. SAGE is now in the Cloud. Any time I have questions my issues are addressed promptly and professionally. Do not hesitate to reach out to this company.
I transitioned my company's IT Managed Services over to myCRE from another managed service provider about 2 years ago and never looked back! They are responsive, solutions-oriented, and professional in their interactions with our employees. They have also ushered us through large-scale IT projects such as a migration of over 1 TB of company data from Box to SharePoint, which went according to schedule and budget, with no major issues. I look forward to continue partnering with myCRECloud and would recommend them to other industry partners.
My firm uses myCREcloud to host our QuickBooks application, and the team made it very easy to set up and maintain. We haven't had any issues and would recommend myCREcloud to other businesses looking for cloud hosting support.
We have been working with MyCRE for as long as I've been with this company and I can say that we are always impressed when there is a need for help. They are always attentive and personable. We have been extremely happy with all aspects from customer service to our territory rep. The system itself if user friendly and easy to learn but if there is ever an issue we are confident the matter will be handled quickly and effectively with very little down time on our end. All-in-all, MyCRE will continue to be our choice go to company.
myCRE is so helpful and quick to resolve all of my IT needs. I have even had trouble with developing an Excel formula for an internal project and they jumped in to help, taking several hours to work through it with me. They never make me feel like I ask a dumb question even if my "issue" is my own user error. Highly recommend their services.