Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Mitchell 1 is a managed service provider based in San Diego, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and security, Mitchell 1 serves various industries, providing tailored support that enhances productivity and operational efficiency.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Mitchell 1 for their responsiveness and reliability in managing IT services. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Mitchell 1 serves the San Diego area, including nearby cities such as Escondido, Chula Vista, and La Jolla. The service area is accessible via major freeways like I-15 and I-5, with local landmarks including the San Diego Zoo and Balboa Park.
Pricing Model
Mitchell 1 utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Mitchell 1 provide in San Diego, California, and which industries do you specialize in locally?▶
Mitchell 1 provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Mitchell 1 average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Mitchell 1 typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Mitchell 1 handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Mitchell 1 provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, helping businesses maintain necessary standards.
What does onboarding with Mitchell 1 look like for a new client, and how long does it take?▶
Onboarding with Mitchell 1 involves an initial assessment of IT needs followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Mitchell 1 support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Mitchell 1 supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity.
How does pricing work with Mitchell 1 and is it per user, per device, or a flat monthly plan?▶
Mitchell 1 operates on a flat monthly pricing model with tiered options based on the services provided, allowing flexibility for businesses to choose the best fit for their needs.
Customer Reviews
We have been using Mitchell product for many years (books and software). Our experience has been excellent using Mitchell's books and software. Mitchell offered us the lowest price for such a great product and Mitchell customer service has been excellent. Last but not least, Jay and Ronnie were very knowledgeable and they had clearly explained Mitchell software product in details and provided us unmatchable customer service. Best wishes, Perry Khazi Auto 1 Service Center Fremont, California
STAY AWAY from this company, They charge you for things you don't authorize and then threaten to shut you off for the unauthorized services. I specifically told them I did not want the back office service, But they've been charging me for a year for it and are now threatening to shut me off if I don't pay them almost $900 dollars for an unauthorized service. Plus they refuse to fix it and this is AFTER they tell you the wrong price from the start. The price they give you is only a promotion, But they don't tell you that it doubles to $496 dollars a month after twelve months. They do not tell you this.
Have been using the software for the past 8 years now and can confidently say that it is by far the best shop tool anyone could have. Very useful for workshop manuals, managing invoices and everything in between. Highly recommend to anyone considering taking their shop to the next level.
I purchased a NAGS catalogue about a month ago and still have yet to receive it or hear anything about it. Originally was told about a week for shipping. I am in desperate need of it for work and very disappointed i have not received it yet.
I don't recommend Mitchell1 products. If you're not satisfied with the service your option is to keep paying them or go out of business. They hang onto a b.s. contract and wont let you go higher than a call center rep. Don't get trapped in this, you can get the same information off a google search. Update after response: I am not wasting any more of my time having a call center rep tell me theres nothing more that can be done and theres nobody to talk to with authority to help in a meaningful way. Yes basic internet searches has been a tremendous help when Mitchell 1 fails to have information on pretty much all European cars and technical information I've needed on Ford vehicles as well. The second I'm out of contract I'm dropping you like a bad habit. Good services don't need shady contracts locking people iin.