Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Level One IT is a managed service provider based in San Diego, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a commitment to reliability and customer satisfaction, Level One IT helps organizations navigate the complexities of technology, ensuring they can focus on their core business activities.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Level One IT's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, providing peace of mind for businesses. Overall, customer feedback reflects high satisfaction with the services provided.
Service Coverage Area
Level One IT serves the San Diego area, including nearby cities such as Escondido, Poway, and Chula Vista. The service area is accessible via major freeways such as I-15 and I-5, and is close to landmarks like the San Diego Zoo and Balboa Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Level One IT provide in San Diego, California, and which industries do you specialize in locally?▶
Level One IT provides a variety of managed IT services including network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, and retail.
How fast is Level One IT average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Level One IT typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure continuous service for their clients.
Does Level One IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Level One IT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with Level One IT look like for a new client, and how long does it take?▶
Onboarding with Level One IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Level One IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Level One IT supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Level One IT and is it per user, per device, or a flat monthly plan?▶
Pricing with Level One IT is generally based on a per user or per device model, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews