Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoAWS
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
Layer Seven is a managed service provider based in San Diego, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and security, Layer Seven serves a diverse range of industries, helping organizations enhance their technology infrastructure and improve operational efficiency.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Layer Seven for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Layer Seven serves the San Diego area, including nearby cities such as La Jolla, Chula Vista, and Coronado. Major freeways include Interstate 5 and Interstate 8, with local landmarks like Balboa Park and the San Diego Zoo.
Pricing Model
Layer Seven typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does Layer Seven provide in San Diego, California, and which industries do you specialize in locally?▶
Layer Seven provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Layer Seven average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Layer Seven typically has a rapid response time for tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Layer Seven handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Layer Seven provides cybersecurity solutions that include compliance support for HIPAA and PCI standards, ensuring that clients meet necessary regulatory requirements.
What does onboarding with Layer Seven look like for a new client, and how long does it take?▶
Onboarding with Layer Seven involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Layer Seven support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Layer Seven supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Layer Seven and is it per user, per device, or a flat monthly plan?▶
Layer Seven generally uses a flat monthly pricing model with tiered options based on the services provided, allowing flexibility for businesses in terms of per user or per device pricing.
Customer Reviews
As a small business having reliable IT support is vital, and we are so grateful to have found Layer Seven! This year we decided to upgrade our analog phone system to a VoIP system and Layer Seven was there for us every step of the way. We could not be more impressed with the responsiveness, professionalism, and quality of service that we received from their team. Stacey and Andrew made the process so easy for us, and they really went the extra mile to ensure we had a seamless transition. We recommend Layer Seven for all of your IT needs.
We love our IT guys and gal at Layer Seven. Always helpful, quick responses and very easy to work with.
Great service