Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
IT Help San Diego is a managed service provider based in San Diego, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that their clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and security, IT Help San Diego serves various industries, providing tailored support that enhances productivity and operational efficiency.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend IT Help San Diego for their responsiveness and reliability. Reviews highlight the team's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
IT Help San Diego serves the greater San Diego area, including La Jolla, Mission Valley, Chula Vista, and Coronado. The service area is accessible via major freeways such as I-5 and I-805, and is near landmarks like La Jolla Cove and Balboa Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does IT Help San Diego provide in San Diego, California, and which industries do you specialize in locally?▶
IT Help San Diego offers a range of services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in supporting industries such as healthcare, finance, retail, education, and manufacturing.
How fast is IT Help San Diego average response time for tickets in San Diego, California, and do you offer after-hours support?▶
IT Help San Diego typically responds to support tickets within a few hours during business hours. They also provide after-hours support to ensure clients receive assistance when needed.
Does IT Help San Diego handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT Help San Diego is equipped to manage cybersecurity and compliance needs for HIPAA and PCI, helping businesses maintain regulatory standards.
What does onboarding with IT Help San Diego look like for a new client, and how long does it take?▶
Onboarding with IT Help San Diego involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does IT Help San Diego support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT Help San Diego supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with IT Help San Diego and is it per user, per device, or a flat monthly plan?▶
Pricing at IT Help San Diego is generally based on a per user or per device model, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews
Carey Balboa did an outstanding job helping Shoreline Community Services with our public computers at The Compass Station! These computers are a critical resource for our unhoused neighbors, allowing them to apply for jobs, access benefits, and connect with essential services. Carey worked incredibly hard to ensure everything was running smoothly, and his expertise was evident every step of the way. He communicated effectively, kept us informed throughout the process, and made sure we understood how to maintain the system moving forward. His dedication truly makes a difference, and we highly recommend him for any IT needs. Thank you, Carey!
Carey was a big help with troubleshooting and updating computers at my dental practice. He is very knowledgeable and is quickly able to assist my office. I would recommend him to anyone who needs help with their computer systemsâ€â€even if they are complex (multiple servers linked to expensive equipment, different operating systems, even 10+ networked computers). I will continue to lean on Carey to help maintain my systems.
A fantastic service. Carey not only fixed my computer issues, he explained why the issues were present and how to troubleshoot and correct these problems if they were to occur in the future.
Carey is my go to when it comes to anything Mac. Very knowledgeable, flexible and always solves my problems. Highly recommend
Carey Balboa is the best most brilliant computer person I’ve known in 20 years! As a writer who depends on the computer for all things, he has made the experience of buying a new computer a pleasure. Always there in emergencies & a wonderful person!