Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
IntrepidX is a managed service provider located in San Diego, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a commitment to reliable support and innovative technology, IntrepidX helps organizations navigate the complexities of IT management, ensuring they can focus on their core business objectives.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend IntrepidX for their responsiveness and reliability in managing IT services. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
IntrepidX serves the San Diego area, including nearby cities such as La Jolla, Chula Vista, and Carlsbad. Major freeways include I-5 and I-805, with recognizable landmarks like the San Diego Zoo and Balboa Park.
Pricing Model
IntrepidX typically employs a flat monthly pricing model with tiered options based on the services utilized. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does IntrepidX provide in San Diego, California, and which industries do you specialize in locally?▶
IntrepidX provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is IntrepidX average response time for tickets in San Diego, California, and do you offer after-hours support?▶
IntrepidX maintains an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance whenever needed.
Does IntrepidX handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IntrepidX is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with IntrepidX look like for a new client, and how long does it take?▶
Onboarding with IntrepidX involves an initial assessment, setup of services, and training for staff. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does IntrepidX support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IntrepidX supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with IntrepidX and is it per user, per device, or a flat monthly plan?▶
IntrepidX utilizes a flat monthly pricing model with tiered options based on services. This allows clients to choose a plan that aligns with their specific needs, whether per user or per device.
Customer Reviews