Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Fireworx Network Management is a managed service provider based in San Diego, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, Fireworx helps organizations optimize their IT infrastructure, ensuring reliable support and proactive management tailored to the unique needs of various sectors.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Fireworx Network Management for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Fireworx Network Management serves the San Diego area, including nearby cities such as Chula Vista, La Jolla, and Coronado. The service area is accessible via major freeways like I-5 and I-805, with local landmarks including Balboa Park and the San Diego Zoo.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Fireworx Network Management provide in San Diego, California, and which industries do you specialize in locally?▶
Fireworx Network Management offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is Fireworx Network Management average response time for tickets in San Diego, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. Fireworx Network Management also provides after-hours support to ensure continuous service for clients.
Does Fireworx Network Management handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Fireworx Network Management is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant with industry regulations.
What does onboarding with Fireworx Network Management look like for a new client, and how long does it take?▶
Onboarding with Fireworx Network Management involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Fireworx Network Management support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Fireworx Network Management supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Fireworx Network Management and is it per user, per device, or a flat monthly plan?▶
Pricing with Fireworx Network Management is generally structured on a per user or per device basis, with options for flat monthly plans that can be tailored to the specific needs of each client.
Customer Reviews
I contacted Fireworx Network Management last minute while I was having my (VMWare)Domain Controller have a meltdown. I was able to get in contact with Paul and explained the situation I was in. Paul quickly agreed to meet me on site and help recover my corrupt Domain Controller. Once on-site he assessed the situation and started his troubleshooting process. Paul was able to apply a fix that makes sense now in retrospect, but I would not have come up with that solution on my own and neither Dell Support offered it as an option. Paul’s professional and calm demeanor immediately put me at ease in an otherwise very stressful situation. Not to mention he was able to solve the issue very quickly! I have been in IT for over two decades and I take my hat off to him for providing the technical expertise that I needed and new set of eyes to solve a problem that would have been a rebuilt/restore otherwise. I see our company using Fireworx Network Management in the future as a IT Technical resource for years to come.
My previous service provider found them selves with a server issue that they just could not figure out, so on the recommendation of a friend I called Fireworx and sure enough they were able to troubleshoot the issue in no time and get my company operational again. Their professionalism and outstanding customer service was so good that I decided to bring them on to service all my needs.
Great company