Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoAWS
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Enteracloud is a managed service provider based in San Diego, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a commitment to reliability and customer support, Enteracloud helps organizations leverage technology to drive growth and innovation.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Enteracloud's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Enteracloud serves the San Diego area, including nearby cities such as Chula Vista, La Jolla, and Coronado. Major freeways include Interstate 5 and Interstate 15, with local landmarks like Balboa Park and the San Diego Zoo.
Pricing Model
Enteracloud utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs.
FAQ
What services does Enteracloud provide in San Diego, California, and which industries do you specialize in locally?▶
Enteracloud provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Enteracloud average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Enteracloud typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure continuous service.
Does Enteracloud handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Enteracloud is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Enteracloud look like for a new client, and how long does it take?▶
Onboarding with Enteracloud involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Enteracloud support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Enteracloud supports a range of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Enteracloud and is it per user, per device, or a flat monthly plan?▶
Enteracloud offers a flat monthly pricing model with tiered options based on the services selected, allowing flexibility for businesses in their IT budgeting.
Customer Reviews
This company purchased something, and then they won't pay for it. They keep saying they will look into it, and then they don't call back. Then, they put you on hold when you call back and then hang up on you. They have another phone# listed, however, that one goes straight to a voicemail. Definitely not a legit company. Beware doing any business with them. They don't even have an email contact on their web-site, that they try to make look big.
Hands down the most knowledgeable experts for Microsoft and VMware in San Diego. We use their engineers to extend the capabilities of our internal team.
Enteracloud has done so many positive things to help the community like advocating for homeless people that have gotten evicted from their Irvine communities apartments, helping the mentally ill like those who see demons and also providing a second chance for people even if they take advantage of them like I have.
Great place , good people, good service.
Great support!