Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Dispatch Tech is a managed service provider based in San Diego, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency, security, and reliability. By leveraging advanced technology and expert support, Dispatch Tech helps organizations streamline their IT infrastructure, ensuring they can focus on their core business activities while enjoying peace of mind regarding their technology needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Dispatch Tech for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Dispatch Tech serves the San Diego area, including nearby cities such as Chula Vista, La Mesa, and El Cajon. Major freeways include Interstate 5 and Interstate 8, with recognizable landmarks like Balboa Park and the San Diego Zoo.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels. This allows businesses to choose a plan that best fits their needs.
FAQ
What services does Dispatch Tech provide in San Diego, California, and which industries do you specialize in locally?▶
Dispatch Tech provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Dispatch Tech average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Dispatch Tech aims for a rapid response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Dispatch Tech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Dispatch Tech is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Dispatch Tech look like for a new client, and how long does it take?▶
Onboarding with Dispatch Tech involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Dispatch Tech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Dispatch Tech supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Dispatch Tech and is it per user, per device, or a flat monthly plan?▶
Pricing at Dispatch Tech is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be customized to fit the specific needs of businesses.
Customer Reviews
Absolutely love this team. They are nothing but kind, hard working, personable people. We have had the honor of working closely with so many members of their team and have nothing but praise. They are always so quick to respond and give us updates on work that is being done. We absolutely can't stop saying positive things about each individual and their whole team. HIGHLY RECOMMEND!!
I had a scary cyber security incident with my computer last week. As a small one man business office, I did not know who to call. Then I remembered that a while ago, a business associate referred me to Dispatch Tech and an IT technician name Charles (Chuck). I emailed Chuck details of the incident and he responded with a request to give him a call. I decided to wait until Monday to do so. In the mean time, I was getting paranoid and imagining the worst case scenarios envisioning reactions from my clients, the negative impact it would have on the business and the time administratively to clean up any potential mess, etc. When I called Chuck on Monday to discuss the situation, it was like a huge rock was lifted off my chest. In his opinion and experience, he thinks that the incident was more of the common scheme to sell victims fake computer protection plans to be paid by credit cards. It was good news and I compared it to getting back results for some medical tests coming back negative. To be safe, I had Chuck checked over the computer completely for any suspicious activities and irregularities. Everything came back clean. It is seldom that computer technicians nowadays meet their clients in person so I would like to take this opportunity to thank Chuck again for extending me the courtesy of such meeting. This is why I endorse and recommend Dispatch Tech with a 5 star rating.
Dispatch Tech is a very professional, well-versed in the IT industry, company who provides excellent customer service. They offer many IT services and are reliable and dependable. Happy to have them as our IT Support.
Amazing! Amazing! Amazing!! On the phone AARON was knowledgeable and courteous. CHARLES only makes things better by repairing my computer that I need for school; fast! Charles saved ALL of the files on my computer. I didn't lose a thing!! On top of all that they gave me a huge discount! As a student that meant the world to me!! Thank you guys so very much! I will be referring my family and friends and of course if I have any technical needs I will be back!! THANK YOU, THANK YOU, THANK YOU!! Rozlynn
Aaron have been my computer guys for many years now, I own a landscaping company and we depend on his help with are computer, there has been time that we lost all useage of are computers and he was out here with in hours. he is very dependable and cost also is reasonable