Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Digital I/O is a managed service provider based in San Diego, California, specializing in IT services for local businesses. They offer a range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security. With a focus on small to medium-sized enterprises, Digital I/O provides tailored support to meet the unique needs of various industries in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Digital I/O for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
Digital I/O serves the San Diego area, including nearby cities such as Chula Vista, National City, and El Cajon. Major freeways include I-5 and I-805, with local landmarks like the San Diego Bay and the San Diego Convention Center.
Pricing Model
Digital I/O typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Digital I/O provide in San Diego, California, and which industries do you specialize in locally?▶
Digital I/O provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Digital I/O average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Digital I/O typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure client needs are met promptly.
Does Digital I/O handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Digital I/O is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Digital I/O look like for a new client, and how long does it take?▶
Onboarding with Digital I/O involves an initial assessment, followed by the implementation of tailored IT solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Digital I/O support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Digital I/O supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Digital I/O and is it per user, per device, or a flat monthly plan?▶
Digital I/O utilizes a flat monthly pricing model with tiered options based on the services provided, allowing flexibility for businesses in budgeting their IT expenses.
Customer Reviews
Luis and all of the Digital IO team have been very helpful. They have provided quality service. I am very happy to have such great IT service.