Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
DC Computers is a managed service provider based in San Diego, California, specializing in IT solutions for local businesses. They offer a comprehensive range of services designed to enhance operational efficiency and security. With a focus on customer satisfaction, DC Computers aims to provide reliable support and innovative technology solutions to small and medium-sized enterprises in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend DC Computers for their responsiveness and reliability. The team's communication skills and commitment to security are also highlighted in reviews, showcasing their dedication to providing quality service.
Service Coverage Area
DC Computers serves the San Diego area, including nearby cities such as La Jolla, Chula Vista, and Coronado. Major freeways include Interstate 5 and Interstate 8, with recognizable landmarks like Balboa Park and the San Diego Zoo.
Pricing Model
DC Computers utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs.
FAQ
What services does DC Computers provide in San Diego, California, and which industries do you specialize in locally?▶
DC Computers provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is DC Computers average response time for tickets in San Diego, California, and do you offer after-hours support?▶
DC Computers typically responds to support tickets within a few hours during business hours. They also offer after-hours support for critical issues.
Does DC Computers handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, DC Computers is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI standards.
What does onboarding with DC Computers look like for a new client, and how long does it take?▶
Onboarding with DC Computers involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does DC Computers support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
DC Computers supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client needs.
How does pricing work with DC Computers and is it per user, per device, or a flat monthly plan?▶
Pricing at DC Computers is structured as a flat monthly plan with tiered options based on the services selected, allowing flexibility for clients.
Customer Reviews
These guys had great reviews online so I thought I would check them out when my MacBook went dark. They let me know how long it would take right away and stayed in communication about every detail. When the part they needed to order was not immediately available they upgraded my computer logic board for free in order to meet their timeline. I was impressed. Beyond how they do business, everyone of the people I interacted with was professional, courteous, friendly, and direct. The next time I have a computer problem I will be back right away. Thank you!
Soooo…in the middle of writing a chapter, my laptop screen went dark, and I could not revive it. I tried all my tricks…nothing. Panicking, I went to DC Computers where I always purchase my computers and they fixed it in 20 minutes. The owner was super kind to me knowing I am not a hardware or software person, just a network person. I highly recommend. They even laugh at bad jokes, no charge.
DC computers is ABSOLUTELY AMAZING!!! The customer service was great! My computer needed repairing immediately and they didn’t hesitate! They were extremely helpful, saved documents that appeared and weren’t saved which I wanted saved but my laptop broke so I couldn’t save, and charged me a reasonable (great) price for repair. I would definitely recommend them!!!
Great experience here. I wanted a windows computer and traded in a MacBook for a pretty sweet Lenovo laptop. They are one of the only places in town that do trades so you don't have to deal with 3rd party selling. After about 2 days with the windows, I had cold feet and wanted to go back to MacOS. I went right back and they just handed me the exact Macbook I wanted and took back the Lenovo and said we were square. Great service. Will buy all my computers here.
First time building a computer. It didn’t turn on. I took it in, was $89 just for it to get evaluated. It took 3 WEEKS just for a call telling me it would cost $600, and another few days. Just for them to swap out one of the components for another, and a few cable management adjustments. It’s been 3 or so months, and turns out I didn’t use the proper CPU cooler. Reckon they should’ve caught that. Know I have to buy a replacement, and take the thing back apart again. There’s a big red dot on my motherboard warning about the CPU, and the top coolers lights don’t even work.