Industries Served
HealthcareFinanceEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
Crown Computers is a managed service provider located in San Diego, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and expert support, Crown Computers helps organizations streamline their IT processes, ensuring reliable performance and peace of mind for their clients.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Crown Computers for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
Crown Computers serves the San Diego area, including nearby cities such as La Jolla, Del Mar, and Coronado. The service area is accessible via major freeways such as I-5 and I-805, with local landmarks including the La Jolla Cove and Balboa Park.
Pricing Model
Crown Computers utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does Crown Computers provide in San Diego, California, and which industries do you specialize in locally?▶
Crown Computers provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Crown Computers average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Crown Computers typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does Crown Computers handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Crown Computers is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Crown Computers look like for a new client, and how long does it take?▶
Onboarding with Crown Computers involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Crown Computers support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Crown Computers supports a wide range of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Crown Computers and is it per user, per device, or a flat monthly plan?▶
Crown Computers operates on a flat monthly pricing model, allowing clients to choose from various tiers based on their specific IT service needs, rather than charging per user or device.
Customer Reviews
John came out and fixed my printer very quickly and efficiently. It works perfectly now. He's been supporting us for 12 years and Tone is great too.
John has a very quick response to tickets being placed when trouble arises for our computers and copiers. Once he arrives on scene, he is enthusiastically personable and friendly but handles the issues with professional knowledge. He explains all issues and provides the best solution. Thanks for the great work, John!
John and Kevin as well as the other two techs have been superstars. They correct my computer issues in a professional, knowledgeable and timely manner. Thank you so much for the IT support
I had a great experience with the IT support team. Roger and Kevin were very quick to resolve my issues and made sure everything is up and running smoothly. I appreciate their expertise and friendly service.
Roger C. helped me with what you would think would be simple, but ended up being very complicated. I was discontinuing an old email account and domain and needed to archive the data. I tried my best, but had to give up. He worked through the difficult process and got me the files I needed.