cloudIT

Marc and his staff at Fortress have helped me with my managed IT services for over 8 years. They have helped in many capacities including computer repair, network issues, installing a new server and in everyday trouble shooting. Sometimes they call me proactively to let me know of a potential issue, before it becomes a bigger problem. They are San Diego's most trusted computer repair and managed IT service provider that I've been associated with. They have definitely earned my 5 star review and they are very pleasant to deal with. Keep up the good work Fortress!!

Everyone at Fortress Computer Pros is helpful, honest, and gets quality work done. The owner, Mark, is a truly kind individual and cares about every customer that walks through his doors. He has put together an excellent operation with an incredible team. I highly recommend using their services for your IT and Computer Repair needs and guarantee you will not be disappointed.

My computer was slowing down plus the storage drives were 8 years old and almost full. I love my older Toshiba Qosmio and rather than replace it and having to start new, I sent it to Fortress Computers. I got my laptop back, the technicians replaced the old drives with SSD drives with all my programs running so fast I thought I had the latest computer. I had other issues I put up with and I made a list and they took care of those as well. I've used Fortress before and they've always been excellent and priced fair for the great work they do. They also give me options that I haven't thought of. I'm just a novice and just want my computer to work with no surprises. I'm so blessed they are in business throughout this pandemic. If you are looking for quality and professional help, Marc and his techs are the only place to go! Gregory and Carol

I have been a long time customer of Fortress Computer Pros. I also have a storage back-up contract with the company. The family owned company sold to CloudIT. I called with a laptop issue to see if I could bring my son's computer in that had been hacked. The person who answered asked if I had a maintenance contract. I told her I had been a customer for many years and knew the previous owner. She looked up my name and reluctantly offered to continue the conversation. She said I see you have a contracted service with us but its for one device only. If that device has a problem that is the only service we can offer you. We no longer offer services to the general public and then gave me the name of someone else to take the computer to and hung up. The previous owner was an amazing man always willing to help and had a gracious manner. I will miss Mark and his customer service and genuine caring nature. Sadly CloudIT is not in the same league and is in no way and adequate or welcome replacement. Don't bother going to this place as an individual needing assistance. They don't care.

Fortress Computer Pros in Rancho Bernardo has been Fantastic in helping me with my IT support in San Diego. They keep updated with all my back ups and notifications and when my computer crashed they were very efficient in getting me back up to speed with limited down time. Also when my wife's computer battery failed they were quick and easy to respond to my need for battery and support of my computer repair in San Diego which made my wife happy. Thanks to the TEAM AT FORTRESS COMPUTERS PRO in SAN DIEGO