Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Caltech Advantage – IT Consulting is a managed service provider based in San Diego, California, specializing in IT solutions for local businesses. They offer a comprehensive range of services designed to enhance operational efficiency and security. With a focus on small to medium-sized enterprises, Caltech Advantage delivers tailored IT support, ensuring that clients can leverage technology effectively to drive growth and innovation.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Caltech Advantage's responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Caltech Advantage serves the San Diego area, including nearby cities such as Chula Vista, La Jolla, and Coronado. Major freeways include Interstate 5 and Interstate 8, with landmarks like Balboa Park and the San Diego Zoo.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that cater to different service tiers.
FAQ
What services does Caltech Advantage – IT Consulting provide in San Diego, California, and which industries do you specialize in locally?▶
Caltech Advantage offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Caltech Advantage – IT Consulting average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Caltech Advantage typically responds to support tickets within a few hours during business hours. They also provide after-hours support options for urgent issues.
Does Caltech Advantage – IT Consulting handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Caltech Advantage is equipped to manage cybersecurity and compliance for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Caltech Advantage – IT Consulting look like for a new client, and how long does it take?▶
Onboarding with Caltech Advantage involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Caltech Advantage – IT Consulting support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Caltech Advantage supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Caltech Advantage – IT Consulting and is it per user, per device, or a flat monthly plan?▶
Pricing at Caltech Advantage is flexible, typically based on a per user or per device model, with options for flat monthly plans that cater to different service levels.
Customer Reviews