Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Calico IT is a managed service provider based in San Diego, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Calico IT aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently praise Calico IT for their responsiveness and reliability. Reviews highlight the team's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Calico IT serves the San Diego area, including nearby cities such as Chula Vista, La Mesa, and El Cajon. Major freeways include Interstate 5 and Interstate 805, with recognizable landmarks like Balboa Park and the San Diego Zoo.
Pricing Model
Calico IT typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Calico IT provide in San Diego, California, and which industries do you specialize in locally?▶
Calico IT provides a range of services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and retail.
How fast is Calico IT average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Calico IT typically has a fast response time for tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Calico IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Calico IT is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Calico IT look like for a new client, and how long does it take?▶
Onboarding with Calico IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Calico IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Calico IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Calico IT and is it per user, per device, or a flat monthly plan?▶
Calico IT generally uses a flat monthly pricing model with tiered options based on the services provided, allowing clients to choose plans that fit their specific needs.
Customer Reviews
If you're looking for a local, personable & capable IT team– look no further. They handle any and all tech issues my company has, in a professional and timely manner. The team is friendly & they are always looking for new solutions to make my life easier. I highly recommend working with Calico IT — you won't regret it!
I’ve counted on Luke Dawson and the crew at CalicoIT for years for help with our computer hardware, software, and connectivity issues. As a help desk they are very responsible and capable, as well as accessible. Their collective skills in troubleshooting and repair of any issue that we have tossed at them is simply superb.
We hired Calico IT to tighten down the network security and provide IT support for our small business after experiencing a ransomware attack with our former IT company. We have been very pleased with the competence and professionalism of this company and would highly recommend.
I have recommended Luke Dawson to several friends due to his professionalism and knowledge in his field. He guides and educates you through the process and is very responsive to any questions or concerns, which allows you to feel comfortable and confident in his abilities. Not only is Luke personable, but he is also a high achiever and I recommend him, and his firm Calico IT, with no reservations.
Calico IT has been with us for several years now. They have been a pleasure to deal with and very competent. I would high recommend them to any business looking for IT help.