Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Big Green IT is a managed service provider located in San Diego, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Big Green IT aims to empower businesses by providing tailored IT strategies that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Big Green IT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client systems are well-protected.
Service Coverage Area
Big Green IT serves the San Diego area, including nearby cities such as Chula Vista, La Jolla, and Coronado. The service area is accessible via major freeways like I-5 and I-805, and is close to landmarks such as Balboa Park and the San Diego Zoo.
Pricing Model
Big Green IT typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Big Green IT provide in San Diego, California, and which industries do you specialize in locally?▶
Big Green IT provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Big Green IT average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Big Green IT typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Big Green IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Big Green IT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Big Green IT look like for a new client, and how long does it take?▶
Onboarding with Big Green IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Big Green IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Big Green IT supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Big Green IT and is it per user, per device, or a flat monthly plan?▶
Big Green IT generally offers a flat monthly pricing model with tiered options based on the services selected, allowing flexibility for businesses in terms of per user or per device costs.
Customer Reviews