Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Better IT Services LLC is a managed service provider based in San Diego, California, offering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while maintaining secure and efficient technology environments. With a commitment to reliability and customer satisfaction, Better IT Services LLC serves a diverse range of industries, providing tailored support to meet specific business needs.
Services
- Managed IT services
- Cybersecurity solutions
- Cloud migrations
- Network monitoring
- Help desk support
- Data backups and recovery
Review Summary
Clients frequently commend Better IT Services LLC for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Better IT Services LLC serves the San Diego area, including nearby cities such as La Jolla, Chula Vista, and Coronado. Major freeways include Interstate 5 and Interstate 15, with local landmarks like Balboa Park and the San Diego Zoo.
Pricing Model
Pricing is structured on a per-user or per-device basis, with options for flat monthly plans that cater to different service tiers. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Better IT Services LLC provide in San Diego, California, and which industries do you specialize in locally?▶
Better IT Services LLC provides managed IT services, cybersecurity, cloud migrations, and help desk support. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is Better IT Services LLC average response time for tickets in San Diego, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. Better IT Services LLC also offers after-hours support to ensure clients receive assistance when needed.
Does Better IT Services LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Better IT Services LLC provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary security standards.
What does onboarding with Better IT Services LLC look like for a new client, and how long does it take?▶
Onboarding with Better IT Services LLC involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Better IT Services LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Better IT Services LLC supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Better IT Services LLC and is it per user, per device, or a flat monthly plan?▶
Pricing at Better IT Services LLC is flexible, with options available on a per-user or per-device basis, as well as flat monthly plans that cater to different service tiers.
Customer Reviews
Sheng efficiently installed a mini Mac and transferred all my info from my PC . He also installed a new router. My system runs much faster now. He took the time to show me functionality of the Mac so I can actually use it after being a PC user. He was very helpful. I highly recommend him.
Top notch service-better, quicker, simpler for SD locals than Geek Squad or warranty service providers. Locked out of my Lenovo, couldn’t decrypt Microsoft’s bitlocker which was imbedded in the OS. Sheng fixed it better than new, and delivered to me in North Park: I can’t thank him enough and will use him again-for home IT needs, and larger scale needs for work. Pleasant, smart, quick and responsible are words that come to mind. My only regret is not calling him sooner.
Sheng was amazing. I needed to have a network in my office to connect all of my devices and specifically a printer for scan to email. He came out the next day and had everything up and running in a jiffy. Highly recommend.
Excellent work done in not only diagnosing and setting up my network, but also in working with what I needed and not overdoing it while still talking through how I can future proof it.
Sheng is amazing. He helped set up my entire network and get my cameras finally to work where others have failed! If you ever need computer, IT or network help don’t hesitate to call. I highly recommend him!