Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
AutoMates is a managed service provider based in San Diego, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency, security, and reliability. With a focus on small to medium-sized enterprises, AutoMates delivers tailored IT support that helps organizations navigate the complexities of technology while ensuring business continuity and growth.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend AutoMates for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
AutoMates serves the San Diego area, including nearby cities such as Chula Vista, National City, and La Mesa. Major freeways in the vicinity include Interstate 5 and Interstate 805, with landmarks like the San Diego Bay and Balboa Park.
Pricing Model
AutoMates typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to predict their IT expenses effectively.
FAQ
What services does AutoMates provide in San Diego, California, and which industries do you specialize in locally?▶
AutoMates provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and retail.
How fast is AutoMates average response time for tickets in San Diego, California, and do you offer after-hours support?▶
AutoMates typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does AutoMates handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, AutoMates provides cybersecurity services that include compliance support for HIPAA and PCI standards, ensuring that clients meet necessary regulatory requirements.
What does onboarding with AutoMates look like for a new client, and how long does it take?▶
Onboarding with AutoMates involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does AutoMates support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
AutoMates supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with AutoMates and is it per user, per device, or a flat monthly plan?▶
AutoMates operates on a flat monthly pricing model with tiered options based on the services provided, allowing clients to choose a plan that best fits their needs.
Customer Reviews