Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Atel Technologies, Inc is a managed service provider based in San Diego, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that their clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and security, Atel Technologies serves various industries, helping organizations enhance their technological capabilities and improve operational efficiency.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Atel Technologies for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Atel Technologies, Inc serves the San Diego area, including nearby cities such as La Jolla, Chula Vista, and Coronado. The firm is conveniently located near Interstate 805 and Interstate 5, close to landmarks like the San Diego Zoo and Balboa Park.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Atel Technologies, Inc provide in San Diego, California, and which industries do you specialize in locally?▶
Atel Technologies, Inc provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Atel Technologies, Inc average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Atel Technologies, Inc typically maintains a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Atel Technologies, Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Atel Technologies, Inc is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant.
What does onboarding with Atel Technologies, Inc look like for a new client, and how long does it take?▶
Onboarding with Atel Technologies, Inc involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Atel Technologies, Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Atel Technologies, Inc supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Atel Technologies, Inc and is it per user, per device, or a flat monthly plan?▶
Pricing at Atel Technologies, Inc is generally structured on a per-user or per-device basis, with options for flat monthly plans that can include different service tiers based on client needs.
Customer Reviews
We've used ATEL for many years. Before they offer us anything they take the time to learn what voice, data and Internet problems we're trying to solve. They then explain the pros and cons of all the possible solutions, recommend one or two that are likely the best for us and then let us decide. After the sale is even better than before the sale because ATEL is fully staffed with experienced project managers that prepare us for every step of the solution installation.
Great rates and service