Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Agile IT is a managed service provider based in San Diego, California, specializing in IT solutions for local businesses. They offer a range of services including network management, cybersecurity, and cloud solutions, aimed at enhancing operational efficiency and security for their clients. Agile IT serves various industries, providing tailored support to meet the unique needs of each sector, ultimately helping businesses thrive in a competitive landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Agile IT for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Agile IT serves the San Diego area, including nearby cities such as La Jolla, Chula Vista, and Coronado. Major freeways include Interstate 5 and Interstate 805, with local landmarks like the University of California, San Diego and Balboa Park.
Pricing Model
Agile IT typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Agile IT provide in San Diego, California, and which industries do you specialize in locally?▶
Agile IT provides a variety of services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is Agile IT average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Agile IT typically maintains a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Agile IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Agile IT provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, helping businesses meet necessary security standards.
What does onboarding with Agile IT look like for a new client, and how long does it take?▶
Onboarding with Agile IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Agile IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Agile IT supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Agile IT and is it per user, per device, or a flat monthly plan?▶
Agile IT generally uses a flat monthly pricing model with tiered options based on the services provided. This allows clients to choose a plan that best fits their needs, whether it's per user or per device.
Customer Reviews
Really happy with the results!! Our organization was looking to optimize our business intelligence capabilities. Agile IT's PowerBI Deployment and Optimization service was precisely what we needed. The advanced tools and scripting they used revolutionized our data analytics. Worth every penny!
Sadly, this can't be less than one. AgileIT took money against our account, without our permission. They were to bill us for our payment which we have made faithfully for years) and instead billed us 6 times. This happened Tuesday and we had to call them and tell them about the problem, and have called every day. Their Chat person was incredibly rude indicating that it was only a few hundred dollars, and wasn't their fault it was their billing systems (or I guess by extension ours for being their customer). Incredibly bad service, attitude and what amounts to theft and fraud. Regardless of what their chat person thinks they should have returned the money, and at the very least apologized. Instead it is our fault for calling each day and trying to find out where the money is. Horrible administration, operations, accounting and management. The only bright star has been the young lady who we originally called to report the problem – yes we had to tell them. We are not confident this is not a fraud or a quick way to pay their bills, but of course based on their chat person, they have done everything they can and this is "not" their problem.
Managing security compliance was daunting. But, Agile IT's ITAR Compliance service provided a clear and streamlined approach. They have real compliance experts who ensure all details are attended to meticulously.
This is a great company, they assisted us with converting from a POP 3 to Microsoft Exchange environment for a comparable price all the support we need and the smoothest conversion of any system i have ever been a part of.
Your sales persons are very rude. It is difficult to do business with such company.