Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Aero IT, Inc. is a managed service provider located in San Diego, California, specializing in IT solutions for local businesses. They offer a comprehensive range of services designed to enhance operational efficiency and security. With a focus on customer satisfaction, Aero IT, Inc. serves various industries, providing tailored support that meets the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Aero IT, Inc. for their responsiveness and reliability. The team is noted for effective communication and a strong emphasis on security, ensuring peace of mind for businesses.
Service Coverage Area
Aero IT, Inc. serves the San Diego area, including nearby cities such as La Jolla, Chula Vista, and Coronado. Major freeways include I-5 and I-8, with recognizable landmarks like Balboa Park and the San Diego Zoo.
Pricing Model
Aero IT, Inc. typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Aero IT, Inc. provide in San Diego, California, and which industries do you specialize in locally?▶
Aero IT, Inc. provides a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Aero IT, Inc. average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Aero IT, Inc. typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does Aero IT, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Aero IT, Inc. provides cybersecurity solutions that include compliance support for HIPAA and PCI standards, ensuring that client data is secure and meets regulatory requirements.
What does onboarding with Aero IT, Inc. look like for a new client, and how long does it take?▶
Onboarding with Aero IT, Inc. involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's requirements.
What tools and platforms does Aero IT, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Aero IT, Inc. supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Aero IT, Inc. and is it per user, per device, or a flat monthly plan?▶
Aero IT, Inc. uses a flat monthly pricing model with tiered options based on the services provided. This allows for flexibility in budgeting and service selection.
Customer Reviews
I, 1,000 percent recommend Tyler and his company. His soft mannerism made me feel so comfortable to work with and his knowledge and expertise blew me away! He didn't waste anytime in fixing my problem and was so helpful with questions that I had pertaining to Word. Prices and use of time A++++
We have worked with Tyler for many years. He is really wonderful to work with and has always shown a high level of professionalism, trustworthiness, and reliability – which he has carried on with Aero IT. I am incredibly stubborn and old school, but he has transitioned our company to the newest and safest technology. I 100% recommend Aero IT without reservation! You will not be disappointed!
As a small business with ALL of our systems networked together and everything online, having a dependable, knowledgeable and honest IT partner is crucial. Aero IT meets all of these requirements and we have been so fortunate to have them as our preferred IT support partner! They fixed the issues that the last IT folks messed up, cleaned everything up, re-networked everything so it made sense and we currently utilize them for all our day-to-day needs. They are extremely responsive and always willing to go the extra mile to make sure things are done right. Thank you!
It is a pleasure to work with Tyler and Stephen at Aero IT! The customer service they provide goes beyond expectations and we appreciate everything they do to help us manage our IT needs. I highly recommend Aero IT and look forward to continuing to work with their team.
I recently retained Aero IT for my IT support and it has been the best decision I have made for my business. Tyler was able to fix my system glitches incredibly fast (and remotely BTW) and has made my work process so much easier. He and his company are all so easy to work with and friendly. I will recommend Aero It to everyone!