Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Towtle Tech is a managed service provider located in San Clemente, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Towtle Tech aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Towtle Tech's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses. Overall, customer satisfaction is high, with many recommending their services.
Service Coverage Area
Towtle Tech serves the San Clemente area and nearby cities such as Dana Point, San Juan Capistrano, and Laguna Niguel. Major freeways include the I-5 and the Pacific Coast Highway, with recognizable landmarks like the San Clemente Pier and Casa Romantica.
Pricing Model
Towtle Tech offers a flexible pricing structure based on a flat monthly fee with tiered options, accommodating different business sizes and needs. Pricing can also be customized per user or per device depending on the services selected.
FAQ
What services does Towtle Tech provide in San Clemente, California, and which industries do you specialize in locally?▶
Towtle Tech provides a range of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and retail.
How fast is Towtle Tech average response time for tickets in San Clemente, California, and do you offer after-hours support?▶
Towtle Tech typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service for their clients.
Does Towtle Tech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Towtle Tech is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Towtle Tech look like for a new client, and how long does it take?▶
Onboarding with Towtle Tech involves an initial assessment of the client's IT needs, followed by a tailored implementation plan. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Towtle Tech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Towtle Tech supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Towtle Tech and is it per user, per device, or a flat monthly plan?▶
Towtle Tech offers flexible pricing options, including per user, per device, and flat monthly plans, allowing businesses to choose the structure that best fits their needs.
Customer Reviews
After many frustrating attempts with another major tech company we found Mark at Towtle Tech. He has been a true help to solving all our computer issues for my husband and I. I couldn't give him a higher recommendation! The best part was he was teaching us things even as he was solving problems so I left with a better understanding of how computer systems interface. And he is AVAILABLE to us without a long wait. I highly recommend Towtle Tech. You won't be sorry!
My husband & I were fortunate to find Towtle Tech services over 3 years ago! Mark Gee has been our contact person, and he is nothing short of amazing! He has an incredible grasp of all that our computers need to stay clean and up to date. He also advises us on many areas to help improve our tech skills. We are grateful for Towtle Tech.
"Towtle Tech" is the best online Tech Support i have ever worked with; especially for my Business computers. In past years they have fixed all my issues with my Quicken software, Data Backup, Work email, New PC Set up and more. They are prompt, honest and reliable and their prices are the lowest i have found.
I am so Blessed to have Towtle Tech has my computer repair company. They are so good at what they does and so kind. I feel like Mark Gee is part of my family. I have been with him since 2014. He has helped me fix my email since at&t couldn't solve the problem on their end. God Bless you Mark you are the best and a Dear Dear Man.
Our team has loved working with Mark Gee from Towtle Tech for the past few years. Fast response when our office computers have gone down and always happy to help us. Great tech support for all our computer maintenance needs. Especially with QuickBooks and Point of sale.