Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
OC-IT is a managed service provider located in San Clemente, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, OC-IT aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend OC-IT for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
OC-IT serves San Clemente and surrounding areas including Dana Point, San Juan Capistrano, and Laguna Niguel. The service area is accessible via major freeways such as the I-5 and the 73, with notable landmarks including the San Clemente Pier and Casa Romantica.
Pricing Model
OC-IT offers flexible pricing structures, typically based on a per user or per device model. They also provide flat monthly plans with tiered options to accommodate different business needs.
FAQ
What services does OC-IT provide in San Clemente, California, and which industries do you specialize in locally?▶
OC-IT provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is OC-IT average response time for tickets in San Clemente, California, and do you offer after-hours support?▶
OC-IT typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does OC-IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, OC-IT provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary security standards.
What does onboarding with OC-IT look like for a new client, and how long does it take?▶
Onboarding with OC-IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does OC-IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
OC-IT supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with OC-IT and is it per user, per device, or a flat monthly plan?▶
OC-IT offers pricing models based on per user or per device options, as well as flat monthly plans with tiered services to fit different business needs.
Customer Reviews