Industries Served
HealthcareEducationRetailManufacturingFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ZAG Technical Services is a managed service provider based in Salinas, California, specializing in IT solutions for local businesses. They offer a range of services including network management, cybersecurity, and cloud solutions, aimed at enhancing operational efficiency and security for their clients. With a commitment to reliability and customer support, ZAG Technical Services serves various industries, ensuring that businesses can focus on their core operations while leaving IT management to the experts.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend ZAG Technical Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
ZAG Technical Services serves Salinas and surrounding areas including Monterey, Watsonville, and Seaside. The business is conveniently located near Highway 101 and Highway 68, close to landmarks such as the Salinas Valley Fairgrounds.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to meet the needs of different businesses.
FAQ
What services does ZAG Technical Services provide in Salinas, California, and which industries do you specialize in locally?▶
ZAG Technical Services provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, education, and retail.
How fast is ZAG Technical Services average response time for tickets in Salinas, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. ZAG Technical Services also offers after-hours support to ensure client needs are met promptly.
Does ZAG Technical Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ZAG Technical Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with ZAG Technical Services look like for a new client, and how long does it take?▶
Onboarding with ZAG Technical Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does ZAG Technical Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ZAG Technical Services supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with ZAG Technical Services and is it per user, per device, or a flat monthly plan?▶
Pricing at ZAG Technical Services is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be customized to fit the specific needs of each client.
Customer Reviews