Industries Served
HealthcareEducationRetailManufacturingFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Pinnacle Technology Services is a managed service provider located in Salinas, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that their clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, Pinnacle Technology Services aims to enhance the technological capabilities of organizations in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Pinnacle Technology Services for their responsiveness and reliability. Reviews highlight the team's effective communication and strong focus on security, contributing to a positive overall experience.
Service Coverage Area
Pinnacle Technology Services serves Salinas and nearby areas including Monterey, Seaside, and Watsonville. The service area is accessible via major freeways such as Highway 101 and Highway 68, and is close to landmarks like the Salinas Sports Complex.
Pricing Model
Pinnacle Technology Services offers a flexible pricing structure that can be tailored to the needs of clients, typically based on a per user or per device model. They also provide flat monthly plans with varying tiers to accommodate different service levels.
FAQ
What services does Pinnacle Technology Services provide in Salinas, California, and which industries do you specialize in locally?▶
Pinnacle Technology Services offers a range of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, and retail.
How fast is Pinnacle Technology Services average response time for tickets in Salinas, California, and do you offer after-hours support?▶
Pinnacle Technology Services typically maintains a fast response time for support tickets, often addressing issues within hours. They also provide after-hours support to ensure clients receive assistance when needed.
Does Pinnacle Technology Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Pinnacle Technology Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Pinnacle Technology Services look like for a new client, and how long does it take?▶
Onboarding with Pinnacle Technology Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Pinnacle Technology Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Pinnacle Technology Services supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Pinnacle Technology Services and is it per user, per device, or a flat monthly plan?▶
Pricing at Pinnacle Technology Services is flexible, typically structured on a per user or per device basis, with options for flat monthly plans that cater to different service levels.
Customer Reviews