Industries Served
HealthcareEducationRetailManufacturingFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Access Support Network is a managed service provider based in Salinas, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency and security, Access Support Network serves various industries, helping businesses thrive in a competitive landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Access Support Network's responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
Access Support Network serves Salinas and nearby areas including Monterey, Watsonville, and Seaside. The business is conveniently located near Highway 101 and Highway 68, close to landmarks such as the Salinas Valley Fairgrounds.
Pricing Model
The pricing model typically operates on a flat monthly basis with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Access Support Network provide in Salinas, California, and which industries do you specialize in locally?▶
Access Support Network offers a range of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in serving industries such as healthcare, education, and retail.
How fast is Access Support Network average response time for tickets in Salinas, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Access Support Network also offers after-hours support to ensure clients receive assistance when needed.
Does Access Support Network handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Access Support Network is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Access Support Network look like for a new client, and how long does it take?▶
Onboarding with Access Support Network involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Access Support Network support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Access Support Network supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Access Support Network and is it per user, per device, or a flat monthly plan?▶
Pricing with Access Support Network generally follows a flat monthly plan with tiered options based on the services utilized, allowing flexibility for businesses to choose what best fits their needs.
Customer Reviews